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Service Desk Manager

2 months ago

Hertford, United Kingdom Lynx Recruitment Ltd Full time

Lynx are working with a very successful car rental service based in Hertfordshire who are seeking a Service Desk Manager to bridge the gap between their Infrastructure and IT Support functions.

This Service Desk Manager role is a leadership role which will require technical expertise people development. Also management tasks, including; risk, supplier and resource management.

The Service Desk Manager will have two - four engineers reporting to you, this will increase during the growth of the organisation.

Essentials Skills & Experience:

  • Minimum of 2 years managerial experience in a Service Desk Manager position
  • Strong Troubleshooting experience
  • Strong 2nd / 3rd Line exposure
  • Technical experience - VMWare, AWS, Office365, Exchange, Active Directory
  • Telephony experience
  • Networking experience
  • Excellent communication skills

If this Service Desk Manager role is of interest, please apply asap.