Digital Support Apprentice

Manifest your 2026 career era Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. About OCS: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.​ Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About the role: An apprenticeship with OCS Group provides individuals with an opportunity to work and learn with our work-based training programmes. You will have the opportunity to complete your Digital Applications Support SCQF6 Diploma during your first 12 months Responsibilities: This role is designed to support the contract team with day-to-day digital and administrative tasks. You should expect to undertake the following duties: Help with reports using OCS AB dashboards and reporting tools. Become a super user to support the team with clear, accurate data. Raise purchase orders and process invoices/quotations using OCS’s finance and procurement systems. Act as a first point of contact for these tasks. Prepare regular and ad hoc management reports using dashboards and shared data. Work collaboratively with colleagues to make sure information is clear and accurate. Support Planned Preventative Maintenance (PPM) and engineer reports using OCS’s CAFM/INSPECTION Trac system. Log schedules, record defects, and track progress. Process engineers’ timesheets, expenses, and uniform/tool requests using OCS HR and resource systems. Be the first point of contact for engineers’ admin requests. Upload and manage documents (PPM reports, service reports, quotations) in CAFM/INSPECTION  Become a super user and help colleagues access files easily. Communicate clearly using email, dashboards, and other digital tools to share written, verbal, and numerical information. Help improve how we work by spotting opportunities to make processes better. Work collaboratively with your team to make things more efficient. Desirable skills: PC skills – although these will be taught during your apprenticeship. Ability to work independently and as part of a team. Excellent communication skills. Customer service. Salary: £26,000 per annum. Working hours: Monday to Friday, 8am - 5pm Benefits: Competitive salary. Work-life balance: Monday to Friday. Healthy perks: Fresh fruit every day. Financial security: Pension plan. Time off: Generous annual leave. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.