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Social Care Financial Services Manager

2 months ago

Walsall, United Kingdom Service Care Solutions Full time

Role Overview: As the Service Lead, you will oversee and integrate the Financial Assessments and Charging Team, Client Welfare Services, and the Commissioned Care Services Payments Team. Your role involves driving transformational change, developing strategic vision and business plans, and ensuring the effective management of the service portfolio.


Key Responsibilities:

  • Lead and provide strategic direction for financial assessments, payments, appointeeship, deputyship, and brokerage services.
  • Manage interdependencies between service areas, ensuring cohesive service delivery.
  • Develop and implement a performance framework aligned with service goals.
  • Ensure compliance with legislation, including The Care Act 2014, and provide expert advice on complex cases.
  • Lead on new strategies to adapt to legislative changes and evolving service demands.
  • Oversee client charging, including annual reviews and updates to thresholds and fees.
  • Review and develop systems and processes supporting the Directorate to mobilise digital systems, new policies, best practice to imbed within Adult Social Care Operations department in preparation for government reforms.


This role requires strong leadership, strategic thinking, and expertise in social care financial services.