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Service Desk Analyst

4 months ago

Lockington, United Kingdom Pertemps Derby Full time

An experienced First Line Service Desk Analyst required for an established business within DerbyshireThe successful candidate will form part of a strong team culture reporting directly to the Service Desk ManagerDuties :Provide first-line technical supportLog all support requests and technical issuesDiagnose and troubleshoot hardware, software, and network-related issuesFollow up with users to ensure.Key SkillsTechnical support experienceStrong knowledge of Microsoft Windows operating systems and Office 365 suite.Excellent communication skills.Strong problem-solving skillsAbility to prioritize workloadRelevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential.Monday to Friday (phone number removed) & 9.00-17.00 on a weekly rota)WFH day after probationSalary - £24500Please click apply or call Natalie Bentley on (phone number removed) opt 3