Assistant Manager Human Resources
2 weeks ago
This role provides key support assisting in the management of the HR team. Acting as first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes, procedures and ER across the Group.
You should have previous HR experience within a busy office environment and be able to create and deliver training and provide management coaching.
Responsibilities:
Human Resources
• Act as first response for supporting and coaching managers - this includes ensuring all policies are applied consistently and that all HR
queries are dealt with promptly and reliably.
• Report on HR trends and performance and take on feedback from around the business maintaining supportive relationships with all
Departments.
• Lead Employee Relations such as capability investigations, mediations, grievances and disciplinaries.
• Establish and maintain positive and professional relationships with your key stakeholders, internally and externally.
• Support the Recruitment function of the business, and retaining talent.
• Provide ongoing HR support to the Group offices.
• Proactively collaborate with Group Senior HR Advisor on ongoing projects, and strategic improvement
• Identify opportunities and solutions for improvement of processes.
Learning and Development
• Creation of eLearning courses to aid learning in different departments across the Group.
• Delivery of training at varying levels from junior to senior level.
• Ownership of the competency matrix, keeping this updated as job descriptions change, and new ones are added.
• Gather feedback and data from learning carried out across the business and identify needs for future training planning, based on these metrics.
• Support in encouraging eLearning to be completed and play an active part in promoting eLearning to support career goals etc.
Essential knowledge, skills and experience:
• CIPD level 5
• Good attention to detail.
• Excellent communication skills.
• Self-starter with excellent time management, multi-tasking and organisational skills.
• Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.
• Ability to learn and adapt quickly.
• Personable and strong relationship builder.
• Strong mediation skills.
• Commercial awareness.
• Independent work ethic.
Must have the Right to Work
Contact Michelle at michelle.horton@matrixrecruithr.com for more information
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