Temporary Customer Service Advisor

4 weeks ago


Carrington, United Kingdom Page Personnel Full time

The Temporary Customer Service Advisor will play a key role in delivering top-tier customer service for a leading retail company.Client DetailsOur client, a major player in the retail industry with a substantial workforce, is known for delivering high-quality products and exceptional customer service. With a strong market presence in Carrington and branches across the country, they are committed to fostering an inclusive and supportive work environment.DescriptionAs a Temporary Customer Service Advisor you will be: First line of contact for all incoming customer contactDeal with the customers via emails, online chat, over the phone, or face to faceRespond to after sales and delivery queries and provide product advice and delivery updatesCoordinate with the internal department to find solutions and resolve mattersOffer after sales care inclusive of managing the customer returnsProvide excellent customer service through listening and engaging with customersProfileTo be successful in this role: 1 years experience within a customer service based role Ability to prioritise workload and organise tasksExcellent communication skills, both written and verbalProfessional and confident telephone mannerAble to work on your own initiative, within a team environmentImpeccable customer service skillsProven track record building and maintaining customer relationshipsJob OfferIn return, our client can offer:On-going temp role with the possibility of being made perm Immediate start Weekly pay



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