Customer Listening Program Manager
4 weeks ago
We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future .Customer Listening Programme Manager Location: Flexible UK locations with FlexFirst hybrid working Make customer feedback count. Join our CX Design & Transformation team and play a key role in shaping how we listen to customers and act on what matters most. As Customer Listening Programme Manager, you'll lead programmes that capture authentic customer voices and turn insights into meaningful improvements. About the role: Develop and manage our customer listening framework across surveys, tools, and channels. Design feedback programmes for key journeys and moments. Work with third-party vendors to deliver innovative listening practices. Connect feedback to performance metrics and customer experience outcomes. Integrate insights from frontline teams for a complete view of opportunities. Maintain our VoC platform and provide clear, actionable reporting. Actively share insights in ways that inspire collaboration and positive change. Support colleagues to embed listening into everyday work. What we're looking for: Experience improving customer journeys in a collaborative environment B2C or B2B. Knowledge of CX measurement, analysis, insight and journey mapping tools. Ability to analyse processes across digital and offline channels. Skilled at building relationships and encouraging shared ownership. Strong communicator who can make insights clear and engaging. Comfortable prioritising and adapting in a dynamic environment. Preferred: Qualification in Business, Customer Experience, Service Design, or similar. Training or certification in Journey Management, CX Strategy, or Human-Centred Design. Core behaviours: Take ownership Work as one team Champion customers Strive to innovate Develop a growth mindset #CX #Customerexperience
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Program Manager
4 weeks ago
Windsor, United Kingdom Inceptua Group Full timeInceptua is a global pharmaceutical services company with market-leading capabilities across multiple business areas. We have over 25 years of experience serving life science companies of various sizes and global operations with offices across Europe, North America, and Asia. We provide clinical trial supply, services and logistics, including comparator...
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Program Manager
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Windsor, United Kingdom NetApp Full timeTitle: Program ManagerLocation: Bangalore, Karnataka, INRequisition ID: 132778Job SummaryThe Business Operations Program Manager will serve in a key role with the Business Operations and Planning team reporting to the Chief of Staff for the Cloud Storage & Services business unit. This important position will support the business execution by helping with...
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Program Manager Early Access
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Windsor, United Kingdom DSJ Global Full timeAVP Supply Chain Recruitment Consultant at DSJ Global Program Manager - Early Access (Pharma)Location: Windsor, UK Overview: The Program Manager for Early Access will lead and coordinate early access programmes (EAPs) for investigational or pre‑approval pharmaceutical products. This role ensures eligible patients in Windsor and the wider UK region can...
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Senior Manager Program Delivery
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Windsor, Windsor and Maidenhead, United Kingdom IHG Hotels & Resorts Full time £60,000 - £120,000 per yearAre you a forward-thinking strategist eager to lead transformative initiatives within a dynamic, global enterprise? IHG invites a skilled Manager to spearhead high-impact project and program leadership, partnering closely with the EMEAA Hotel Procurement Vice President and the VP of Procurement Excellence. This influential role will engage cross-functionally...
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Sales Programs Manager
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Windsor, Berkshire, United Kingdom IHG Hotels & Resorts Full timeAt IHG Hotels & Resorts, we believe the world feels more welcoming when people feel at home - and that includes our teams. We’re on the lookout for a Manager, Sales Strategy & Programs (EMEAA) to join our Global Sales function, helping us unlock even greater value for our hotel partners and B2B customers across the EMEAA region. In this high-impact...
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Sales Manager
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Windsor, United Kingdom Care Computers Full timeSales Manager Location: Windsor, Berkshire SL4 5EU **Salary**: £35,000-£40,000 Reports to: Director / CEO Join the Winning Team at Care Computers! Are you a results-driven sales professional with a passion for technology? Care Computers, a leading managed IT service provider and Microsoft Modern Work solutions partner, are seeking a dynamic Sales...
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Program Manager – Cloud Storage
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Windsor, United Kingdom NetApp Full timeA leading data management company is seeking a Business Operations Program Manager to oversee key projects within the Cloud Storage & Services business unit. The role includes managing cross-functional operations and driving business processes efficiently. Candidates should have 4+ years of project management experience and excellent communication skills. A...
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Store Manager
1 day ago
Windsor, United Kingdom Knix Full timeKnix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an...
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Program Manager Early Access
5 days ago
Windsor, Berkshire, United Kingdom DSJ Global Full timeProgram Manager - Early Access (Pharma) Location: Windsor, UK Overview: The Program Manager for Early Access will lead and coordinate early access programmes (EAPs) for investigational or pre-approval pharmaceutical products. This role ensures eligible patients in Windsor and the wider UK region can access critical therapies prior to commercial launch, in...
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Graduate Technical Program- Systems Management
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Windsor, United Kingdom InterSystems Full timeProfile Summary InterSystems UKI have a new Graduate Intern opportunity working within an experienced Technical Implementation team. This 6 or 9-month paid contract offers a fantastic opportunity to learn how a fast-paced global software business ensures that their product is installed and servers maintained across many sites. This is a full time role and...