Luxury Sales Consultant – MaxMara Department Store Locations

4 weeks ago

Edinburgh, United Kingdom Max Mara Fashion Group Full time

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.


Job Description: Luxury Sales Consultant – MaxMara Department Store Locations


We are currently seeking FT sales consultants for MaxMara, in a Department Store location in Edinburgh.


> Country: United Kingdom

> City: Edinburgh

> Contract type: Permanent

> Availability: Full Time

> Years experience: One - two years experience is a premium.

> Starting date: Immediately

> Language: Conversational English.


Main Responsibilities:


  • Assists the customers in accordance with the Brand philosophy, service and quality standards
  • Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
  • Clientele activities
  • Ensure that all merchandise is properly displayed and organized;
  • Maintain and update professional and technical knowledge;
  • Delivers excellent service to ensure high levels of customer satisfaction;
  • Deals with customer queries and complaints;
  • Acts as ambassador of the customer-centric logic within the store;


Profile:


The ideal candidate will:


  • Demonstrate good conversational English.
  • Have relevant experience in luxury retail.
  • Develop and maintain strong client relationships.
  • Ensure each customer receives a consistent and professional service
  • Be motivated to achieve personal and team goals and have worked to KPI's
  • Continuously maintain high standards.

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