Dual Service Operative

Job Role: Dual Service Operative (Security & Parking)Working Hours: 35 hours per week (average) 4 on 4 off shift pattern Monday-Saturday 08:30-18:30 & Sunday 10:00-17:00Pay: 12.55 per hourStart date: ASAPLocation: Stockport Retail Park SK1 2HHReporting to: Support Services ManagerOverviewAn exciting opportunity has arisen at Anchor Group Services for an experienced Dual Service (Security & Parking) Operative to join our established contract based in a retail environment at Stockport Retail Park. The successful candidate must have a valid SIA Licence as a minimum. You will be part of a forward thinking team that delivers a high level of customer services security and general facilities. As a Dual Service Security and Parking Operative you will assist with the overall running of the centre and will be working with the Dual Services Supervisor and Services team to meet company and customer expectations.Duties Include:Conducting regular patrols of a portfolio of car park locations to ensure vehicles comply with the advertised terms and conditions for parking.Issuing Parking Charge Notices to non-compliant vehiclesConducting site surveys and ensuring ongoing compliance with the BPA AOS Code of PracticePreparing and submitting incident reportsProviding a customer service presence to car park usersTo secure premises and personnel by patrolling property; inspecting buildings equipment access points and permitting entry.To avert losses and damage by reporting irregularities informing violators of policy and procedures.Communicating effectively with the Parking Services Team ensuring information is accurately shared with regards to the site and specific customer requests.To complete and compile reports by recording and logging observations information occurrences and surveillance activities as well as interviewing witnesses and obtaining signatures.To maintain effective and positive working relationships with the team client management tenants and the local police.The operative must adhere to Company and Customer policies and procedures in a fair and professional manner as well as uphold compliance with all legal requirements to maintain the organisations stability and reputation.Carrying out any other reasonable management requestsRequirementsFull 5-year employment checkable historyValid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment BenefitsAccess to a range of nationally recognised courses to help further your career via the Anchor AcademyAccess to SIA and First Aid training at discounted rates with financial support availableAuto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)Stream - access to pay as you earn itCycle to Work Scheme AvailableFull uniform provideFree Employee Assistance Programme 24/7 including access to counsellingHospital Saturday FundReward and Recognition awardsWhats NextIf you would like to be considered for this position APPLY NOW and we will be in touch.Other companies may call this role: Dual Service Operative Security & Parking Specialist Security Operative Patrol Officer Shopping Centre Security Officer Security Enforcement Officer Parking Attendant Car Park Attendant Parking Enforcement Officer Parking Monitor Car Park Controller Parking Officer Car Park Officer Customer Security OfficerWithin commuting distance of: Oldham Rochdale Littleborough Bolton Wigan Stockport Cheadle Altrincham Sale Urmston Ashton-under-Lynne Stalybridge Hyde Middleton Heywood Bury Prestwich Manchester Salford Trafford Wilmslow Bramhall Macclesfield Bredbury and Hazel Grove.Required Skills:Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Key Skills Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 - 12