Customer Service Advisor

3 weeks ago

Bishop's Stortford, United Kingdom Azenta Life Sciences Full time

Customer Service Coordinator Our Customer Service team is looking for a new talent, starting at the earliest possible time as Customer Service Coordinator. Location: Takeley Permanent, full-time employment What You Will Do * Provide technical and administrative support to customers. * Online order submissions * Sample collections * Sample/order non-conformances * Invoicing and other customer queries * Barcode orders * Management of dropbox network * Onboarding/training of new customers with respect to the ordering portal * Support with sample shipments to our other global facilities. * Gathering customer feedback and recording within company database. * Ensure correct people/departments are made aware and kept up to date on all relevant customer issues. What You Will Bring * Previous experience in a customer service centric position. * Ability to speak French or German would be advantageous. * Knowledge of biology or genetics is an advantage. * Proficient with computers, systems, and Microsoft Office. Our Offer Become part of a company that makes a positive contribution to launching groundbreaking scientific developments and therapies. Contribute to innovative cell therapies and ...

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    Bishop's Stortford, United Kingdom hireful Full time

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    Bishop's Stortford, United Kingdom Kao Full time

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