Reinstatement Manager

Role Reinstatement ManagerWe are currently recruiting for Reinstatement Manager to join our team delivering exceptional customer service and innovative operational solutions across the East Midlands. This is a fantastic opportunity to start a rewarding career with Lanes Group working closely with one of our most exciting clients and contributing to their objectives.Working hours & LocationLocation: Leicester38000 - 40000As a Reinstatement Manager you will be working to meet the needs of the clients SLAs in the most productive and cost-effective manner. You will be helping to provide technical expertise experience and work within a team to deliver a first-class service to our customers.You will be able to engineer solutions on site and focus your teams on completing work correctly first time.You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the companys work is effectively completed through communication with internal and external customers as well as the management of the business and client database systems.Key Responsibilities:You will have operational responsibility for the reinstatement teams and their in-day activities.Organise labour in the most cost-effective way including recruitment disciplinary action wages and absence management.You will manage all other resources e.g. sub-contractors materials and plant.Assist with carrying out team briefings with teams on a monthly basis.Assisting in coaching and developing staff to reach their potential. Ensure a fair and consistent culture with the teams.You will help to assist the defect programme and ensure that KPIs are met and client meetings and council meetings are attended.Assist in carrying out documented audits checking quality of the work and coaching teams/individuals to ensure the right behaviours are always exhibited.Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managedYou will be required to assist the reinstatements manager by being a Health & Safety Representative which will include undertaking health & safety inspections in and around the workplace raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur.Covering all aspects of reinstatements including black top and white top.What we are looking for:Whilst we are looking for the skills and knowledge to be able to carry out the responsibilities of the role its just as important to have employees with a positive and caring attitude or those who are looking for develop further and grow with the company.We welcome employees from a diverse background. We treat people equally from all walks of life and welcome hard-working individuals who want to become part of the Sapphire family.What you will get in return:In joining the Sapphire Family you will be working as part of national award-winning utilities organisation who recognise a good work ethic and positive attitude. You will be joining a company that has grown significantly over the last decade.We offer:PensionDeath in serviceEmployee assistance programmePerk Box discounts and benefitsHoliday allowance bank holidaysFull PPEWhy Join Lanes GroupAtLanes Group nothing is more important than thehealth safety and well-beingof our people and customers. As theUKs largest independent specialist infrastructure delivery partner we:Have a turnover exceeding 530 millionEmploy over 4000 brilliant people nationwideOperate through a countrywide network of operational locationsOur purpose Improving today for your tomorrow drives us to innovate sustain and create lasting solutions that shape a brighter future.At Lanes Group we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.Join us and be part of a team that makes a real impactRequired Experience:Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 38000 - 40000