Residential Real Estate Assistant

The firmBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.The departmentThe Residential Property Team comprises 60+ members operating out of each office but working together as one team. Within the team, enfranchisement is a specialist and growing sector with three full time fee earners, a paralegal and Team Leader.Purpose of jobAt Birketts, our passion is to provide and deliver high quality legal advice but we also deliver a great experience when it comes to your career tooAs Residential Real Estate Assistant, you will work as part of a very busy and rapidly growing Residential Property team to provide professional and dedicated support to a team leader.AccountabilitiesThe successful Residential Real Estate Assistant, will work as part of a team, assisting in providing an efficient and accurate administrative service. You will be:Able to update clients and agents regularly and provide email and phone cover when team leader is not availableDrafting contract packs and ad hoc lettersPreparing files for completion and attending to post-completion matters through to file closureAble to show initiative when responding to queries and actively try to seek solutions to problemsSupporting and building working relationships with the team leader and wider team membersEffectively liaising with staff from other departments and external contacts as requiredAccurately maintaining and updating client and other relevant contact details on the firm’s databaseProcessing all forms including client questionnaires, money laundering formAssisting in maintaining compliant and accurate file management and office systemsProof reading all work, checking for spelling and grammarPreparing report bundles both electronically and manuallyPreparing completion statements and accounts formsScheduling and managing deeds to ensure records are kept up to dateImmediately clarifying instructions from fee earners should they be unclear or if deadlines are not made explicitThe candidateYou will play a key role in the provision of a high quality and responsive admin service, continuously applying improvements to increase client satisfaction. You will work collaboratively to maintain a consistency approach across the team and have a passion for all things 'property'.Skills required:Positive and professional approachAble to communicate with a wide variety of different people from first time buyers to multi-million pound investor clients, buying and selling agents and mortgage brokersAttention to detailStrong organisational skillsWork efficiently and effectively under pressure and to deadlinesSelf-motivated and reliable with an ability to use own initiativePositive and professional approachEmployee benefitsAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 days holiday (FTE) plus Bank HolidaysLong Service holiday award - 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus SchemeSalary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeAgile/Hybrid Working PolicyDress for your Day Policy