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2 weeks ago
Role: ServiceNow Lead(Expertise in OMT, ITSM and CMDB)
Location: UK reading and London hybrid Trevel.
Type: Permanent
Must Have: Telecom Domain experience.
Requirements and Skills:
- Development Experience: Prior experience as a Developer or Designer is a prerequisite, with a documented history of prosperous project executions.
- A solid command of various ServiceNow TMT components is essential, encompassing ITSM, FSM, TNI, OMT, SPM, and TSOM.
- A minimum of 5 years of hands-on experience working with TelCo clients, particularly within the OSS Domain, covering Service Assurance, Fulfilment, Activation, Plan & Build, OM, and Field Services Management.
- A minimum of 2 hands-on implementations with the ServiceNow platform, ideally beyond ITSM.
- Exceptional problem-solving skills, coupled with the capacity to dissect intricate technical challenges.
- Strong communication and interpersonal abilities are indispensable for successful collaboration with diverse teams.
- Possession of ServiceNow certifications is an advantage and will be highly regarded.
Responsibilities:
- Presales Support, Solution Design, and
- ServiceNow Development
- Quality Assurance and Testing
- Staying Updated and Optimization
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