Shift Manager

We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives in terms of operational compliance financial customer service and HR tasks and responsibilities through effective management of employees maintenance of company operating standards and ISO operating procedures specific to own areas of accountability.In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot. You will also be dealing with any inbound customer service queries ensuring appropriate action is taken and the query is dealt with in an effective manner.Other key accountabilities will be;Ensure trailer departures from Depot and customer sites leave at the designated timeEnsure all parcels are collection scannedEnsure depot target for PPMHR is achievedEnsure company target for security searches is achievedEnsure all relevant systems and reports are analysed and updated in a timely manner.Qualifications : What were looking for;You will have experience in a fast paced operation with proven and demonstrable people management experience involving direct accountability and responsibility for motivating and leading a high performing team ideally within a Transport Setting. We would also expect:You will have strong communication skills with the ability to inspire motivate and manage a team.Decisive and effective decision-making problem resolution and time management skills.Demonstrate high levels of resilience self-motivation and flexibility.Excellent computer skills with the ability to use Google chrome applicationsThe ability to do comprehensive reporting alongside analysis of data is a key requirement for this role.You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required. Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Caring and Accountability.Additional Information : About our benefits:We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a fewHoliday tradingEnhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension schemeFree onsite car parking for all employeesHealth Kiosks visiting every locationDiscounted shopping from 100s of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers promises then this is the job for you Apply today.Remote Work : NoEmployment Type : Full-time Key Skills Restaurant Experience,Labor Cost Analysis,Customer Service,Communication skills,Basic Math,Food Safety Experience,Management Experience,Shift Management,Employment & Labor Law,Leadership Experience,P&L Management,Supervising Experience Experience: years Vacancy: 1