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Food & Beverage Supervisor

2 months ago

East London, United Kingdom Canary Riverside Plaza Hotel Full time

A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.


We are currently recruiting a proactive and drivenFood and Beverage Supervisorto be a part of our main Guest Culinary Gem of the Hotel, the Food and Beverage Department.


Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star independent hotel in Canary Wharf. The 142 spacious guest rooms and suites make for an incredibly comfortable stay, be it for business or leisure, offering stunning views of the River Thames and city beyond. Enjoy the full five-star experience with access to the adjacent Health Club and Spa or indulge with afternoon tea on the sun-filled terrace at the Quadrato Restaurant.


Quadrato Restaurant offers Italian inspired menus with flavours that are light, fresh and quintessentially Italian. The incredible view of the River Thames and London skyline are best enjoyed from the elegant terrace or on colder days, the soaring windows of the restaurant. The adjacent Quadrato Bar & Lounge offers an array of signature cocktails, wine, beer and spirits and is the perfect place for pre-dinner drinks or a night cap.


Adjacent to the hotel, all guests enjoy complimentary access to a five-star Health Club. Set on the River Thames, the club offers three floors of expansive fitness facilities, including a sauna, steam room, hydrotherapy pools and a 20 metre infinity edge lap pool.


Wonderful Benefits on joining Canary Riverside Plaza Hotel as Food and Beverage Supervisor:


  • Competitive Rate Per Hour of £12.00 Per Hour (Minimum 20 Hours Per Week and Maximum 40 Hours Per Week - including weekends).
  • 28 Days Holidays (including Bank Holidays) with additional days given for Length of Service.
  • Delicious Healthy Complimentary Meals on Duty.
  • Uniforms provided and laundered.
  • Excellent Training and Development opportunities.
  • Food and Beverage Discounts in our Quadrato Restaurant and Lounge.
  • Employee Room Rates and excellent Room Rates for friends and family across Canary Riverside Plaza Hotel, Marriott, Radisson and Hilton Brand Hotels.
  • Excellent Training and Development opportunities in addition to Career Planning with platform Flow Hospitality.
  • Company Pension scheme after 3 months service.
  • Recommend a Friend Scheme.
  • Employee of the Month Awards with excellent Staff Recognition Awards.
  • Annual Staff Party.


Key qualities we are looking from the Food and Beverage Supervisor:


As Food and Beverage Supervisor you will assist the Food and Beverage Management Team in leading and elevating our Food and Beverage Operational areas which consists of the Quadrato Restaurant and Lounge, Conference and Events Department and Room Service area, while in conjunction with our Executive Chef for the Quadrato Restaurant Kitchen Department, ensure that all Operational Food and Beverage areas throughout the Hotel are regularly audited so that full Food Safety with Health and Safety are compiled to an impeccable standard.


The second main focus of the Food and Beverage Supervisor is working with the Food and Beverage Management team in ensuring that the Food and Beverage Departments operates at full peak efficiency, guaranteeing an exceptional yet rememberable dining experience for our hotel guests, which with your Operational team, you will be required to lead by example and take a hands on approach.


The ideal candidate will have the following Skills and Knowledge:


Must have a minimum of 2 years experience within a similar Food and Beverage Supervisor role within the Hospitality 5* Hotel Industry.

Must have Food Hygiene and Food Safety Compliance Qualified Certificates.

Ability to work under pressure and independently.

Advanced Microsoft Office Computer skills and relevant programs like Microsoft Outlook for communication.

Excellent communication skills.

Ability to work to tight deadlines.

Positive attitude.

Commitment to delivering a high level of Guest Service.

Excellent grooming standards.


The main responsibilities for this role would include:


You assist the Food and Beverage Management Team in managing the Food and Beverage Department in line with the Hotel main Brand Standards.

Ensure a truly warm and welcoming experience for all guests and visitors dining in the Quadrato Restaurant and Lounge.

Assist the Food and Beverage Management Team with the ordering and control of stock items ensuring availability at all times.

Assist in encouraging up selling and on selling to optimise revenue.

Work closely with the Food and Beverage Management Team in driving Food and Beverage quality with regularly monitoring Food Safety / Operational Health & Safety ensuring that this is complied to an impeccable standard.

Assisting the Food and Beverage Management Team in training, mentoring, and managing a high-performing collections of Food and Beverage Assistants / Mini Bar Assistants and Room Service Assistants with fostering a culture of excellence, teamwork, and guest satisfaction.

Collaborate cross-functionally working with other departments to drive cohesive operations and achieve overall organisational goals.

In the absence of the Food and Beverage Management Team, manage day-to-day operations, drive quality, and verify standards are meeting the expectations of our guests on a daily basis.

Analyse guest feedback, implement improvements, and develop initiatives to enhance the dining experience.

Ensure compliance with Health, Safety, Food Safety and sanitation regulations.

Drive sustainable practices through the department and across the wider hotel.


Being part of the small team, you will demonstrate excellent knowledge and dedicated behaviour.


The successful candidate will be highly professional, have excellent communication skills, be well presented and understand the importance of exceptional Guest Service.


This is a great opportunity to join our 5* Luxury Hotel and work in a friendly and professional environment. If you feel you are ready to make yourself a great career, we look forward to receiving your application.


In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.


Two Satisfactory References from your current / Previous Employers will be required once a Successful Offer of Employment has been made.


We do not offer Sponsorshipand support from Recruitment Agencies arenot requiredat this present time.


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