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Sales and Operations Team Leader

2 months ago

Plymouth, United Kingdom Reed Full time
  • Annual Salary: Competitive
  • Location: Plymouth
  • Job Type: Full-time

We are seeking a Sales and Operations Team Leader to oversee and drive the performance of the sales floor within a large retail store. The ideal candidate will be a dynamic leader with a passion for retail excellence and a proven track record in sales and operations management.

Day-to-day of the role:
  • Lead and motivate the sales team to exceed sales targets and deliver outstanding customer service.
  • Manage daily store operations, ensuring smooth and efficient functioning.
  • Analyse sales figures, forecasting future sales volumes to maximise profits.
  • Handle staffing requirements, including training, scheduling, and performance management.
  • Ensure compliance with health and safety regulations.
  • Collaborate with other team leaders and management to implement store strategies.
  • Address customer inquiries and resolve issues to maintain high customer satisfaction.
  • Oversee inventory management and ensure stock levels meet demand without overstocking.
Required Skills & Qualifications:
  • Proven experience as a team leader or supervisor in a retail environment.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal abilities.
  • Solid understanding of sales and retail operations.
  • Ability to work in a fast-paced environment and adapt to change.
  • Competency in using retail management software.
Benefits:
  • Competitive salary.
  • Opportunities for professional growth and advancement.
  • Staff discount on store products.
  • Supportive and engaging work environment.

Apply now or contact Bryan Scott in the Reed Plymouth office if you have any questions.