Risk and Compliance Manager – Global Deal Implementation

7 days ago


West Sussex, United Kingdom American Express Full time

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.How will you make an impact in this roleThis is an exciting opportunity to work with the Global Deal Implementation (GDI) team in Partner Business Solutions (PBS).The PBS organization is a team of payment professionals responsible for the operational relationships with our GNS partners across the world within which GDI play a key role in deployment of the associated commercial terms.This newly created position reporting directly to the Director GDI will play a critical role in designing owning and managing Processes Risks and Controls related to GDI activities. The role will be heavily focused on enabling a strong risk management framework for the team.The incumbent will work closely with GMNS Business external Bank partners and multiple other internal teams including but not limited to Operations Legal Treasury Technologies Finance and Controllership.Key Responsibilities:Coordinate relevant Project Guardian workstreams for GDICreate refresh and maintain Standard Operating Procedures across GDIs financial deployment activitiesCreating refresh and maintain Process Maps for such processesCoordinate transition from PRSAs to RCSAs ensuring compliance with all regulatory frameworks internal policies and industry standardsConduct regular control testing. Identify key risks and build/refresh robust controls to mitigate those risksProduce accurate and timely control reports and monitoring of open OREsIdentify common ORE root causes; launch and lead initiatives to address identified root causes and implement process improvementsLead GDI efforts in relevant IAG audits as neededLead coach and develop a B30 analyst in support of the aboveMinimum QualificationsProven experience in compliance control management or internal audit preferableStrong project management experience with ability to influence and drive changeSelf-starter with excellent problem-solving skills and positive critical thinkingProven ability to understand and articulate complex end to end processesOutput oriented mindset and working well under pressure to execute at paceExcellent written and verbal communication skills confident presenting to senior management and creating compelling messaging to drive changeStrong relationship management skills across stakeholders of all levelsFlexibility to quickly adapt to a dynamic and changing environment. Ability to re-focus according to business wide strategic prioritiesEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical dental vision life insurance and disability benefits (depending on location)Flexible working model with hybrid onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.Required Experience:Manager Key Skills Business Development,Project Timelines,Business Process,Customer Service,Client Expectations,Account Management,Salesforce,Client Relationships,Project Management,ERP,Java,Client Service,Consultants,Management System,Procedures Employment Type : Full-Time Experience: years Vacancy: 1


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