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Food And Beverage Assistant

3 months ago

Newcastle upon Tyne, United Kingdom The Common Room Full time

Job Description


Job: Food and Beverage Assistant

Salary: National minimum wage plus tips

Duration: Zero Hours

Reports to: Food and Beverage Supervisor


Job Summary


We are looking for confident, customer focused and proactive food and beverage assistants to support delivery of The Common Room’s events, including the 5 Quarter Café Bar and catering for meals and refreshments for our clients.


You will be an integral part of the food and beverage team to help provide an integrated high quality and profitable catering service to the building’s users, the profits from which support our charitable mission.


You will be required to assist in room set ups for events. Training will be provided.


For the right candidate, there is the possibility of progression to the position of Food and Beverage Supervisor on a permanent contract, after completing relevant training and gaining experience.


Main Responsibilities/Activities


·      To provide first class service to all customers in 5|Quarter cafe bar and any events or meetings inside the building

·      Cash handling to ensure that correct cash and card transactions are processed

·      Maintaining a high level of product knowledge to be able to assist the customer in any menu queries

·      To be able to provide any allergen information to the customer at any time

·      Keep on top of all compliance activities

·      Maintain equipment and F&B areas with regular cleaning

·      To support the external catering team if required

·      Checking customers’ identification and confirm it meets legal drinking age

·      Assessing customers’ needs and preferences and making recommendations

·      Mixing ingredients to prepare cocktails

·      Contributing to planning and presenting bar menus

·      Checking, re-stocking and replenishing bar inventory and supplies

·      Events set-up

·      Any other reasonable jobs around the building


Person Specification  

 

Essential Skills, Knowledge and Experience

 

Bar and café experience : Experience is preferred but not essential for this role as full training will be provided

Communication and customer service skills: Experience in effective communication and excellent customer service

Organisational skills: Extremely well organised, with great attention to detail, and an ability to coordinate, timetable and balance a broad range of priorities

IT skills: Ability to use electronic till and ordering system   

Personal Attributes: An interest in the heritage of the North East. Someone who takes pride in their work and their appearance, is sociable and confident talking to members of the public. 

All staff/freelance contractors are expected to: 

·      Positively support equality of opportunity and equity of treatment of colleagues in accordance with the Diversity Policy/statement. 

·      Help maintain a safe working environment by attending training in Health and Safety requirements as necessary and following local safe working practices and the Health and Safety Policy. 


Please note that we will review applications as they come in and may offer an earlier interview for skilled candidates.