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City Of London, United Kingdom WorldFirst Full timeJoin to apply for the Sales Strategy and Operations Manager role at WorldFirst Introduction We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s...
Sales Operations Manager
4 weeks ago
Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally.We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade.Role overview:As a Sales Operations Manager, you will collaborate with sales leadership and multiple cross-functions in driving the growth and success of the organization by designing, implementing, and continuously refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets.Key Responsibilities:Work closely with teams to integrate technology solutions (CRM, sales enablement tools, etc.) into the sales processSales Strategy Development: Collaborate with senior leadership and across functions to define and articulate the sales strategy in line with the company's vision, goals, and market dynamics.Conduct market research, analyze industry trends, and assess competitor positioning to inform the development of targeted sales initiatives and go-to-market strategies.Performance Monitoring and Analysis: Collaborate with BI, CRM and data team to design and maintain a comprehensive sales dashboard and reporting system, tracking relevant key performance indicators (KPIs) (e.g. turnover, active users, revenue etc.)Regularly analyze sales data, identifying trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team.Commission Calculation Work with the departmental data team to retrieve relevant dataset to calculate monthly and quarterly commission for partners and sales team and coordinating the approval process to ensure accurate and timely payment.Critically review commission payouts to ensure it is within the expected and reasonable payout ratios agreed with sales leadership.Qualification Requirements:Bachelor's degree in Business, Analytics, Finance, Marketing, or a related field; an advanced degree (MBA) is preferred.Experience in sales strategy, sales operations in a fast-growing tech organisation or business insight / analytics roles or operational experience in finance, management consulting.Strong analytical skills and a structured approach to solving unique business problems.SQL experience a plusStrong project management skills with experience managing end-to-end execution of projects / initiatives that have transformed your company's operations and delivered quantifiable business impactAbility to manage multiple projects concurrently, prioritize effectively, and thrive in a fast-paced, results-oriented environment.
