Service Coordinator

1 day ago


Chandler's Ford, United Kingdom Attega Group Ltd Full time

Service CoordinatorUp to £26,000 P/A, negotiable upon experienceChandlers FordFull Time | Permanent | Monday to Friday Have you been working in a customer services or service / scheduling role?  Do you work well under pressure? We are currently recruiting a Service Coordinator (Scheduler) to join our head office team in Chandlers Ford.We are looking for someone to join the friendly resource team to schedule engineer servicing visits, plan works, answer queries and support the highly skilled engineering team.In return, on offer is a salary of up to £26,000 P/A, depending on experience, plus 25 days’ annual leave, annual company performance related bonus and bi-annual company social eventsThis is a full-time/ permanent role. The hours of work will be Monday to Thursday 08:30 – 17:00 & Friday 08:30 – 16:30. Reporting to the Scheduling Manager your responsibilities will include:Co-ordinating a team of external engineer’s diariesAccount managing client relationships,Building trusted working relationships with both engineers and clients,Prioritising and schedule breakdowns,Responding to client enquiries,Maintaining accurate company records,Proactively scheduling and planning service and testing of site machines,Arranging engineer site visits.Essential Skills and Experience: Previous experience within a fast paced customer service, planning, operational or scheduling role is essentialStrong communication skills - on the phone, email and face to faceThe ability to multitask, manage workload and prioritiseProblem solving skills and be able to remain focused during challenging timesA flexible and positive approachThe ability to work on your own initiative and as part of a team For more information on this Service Coordinator (Scheduler) please call Liz Morgan in the Attega offices today



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