Deputy Registration Manager

Deputy Registration ManagerJob descriptionContract: PermanentHours: 30hrs per weekYour workstyle in this role will require you to work from a fixed workplace.We are currently seeking a highly motivated and experienced individual to join our team as a Deputy Registration Manager at Neath Port Talbot Register Office.As a Deputy Registration Manager, you will support the Superintendent Registrar and assist with leadership and supervision of the registration team.Your daily routine will include supporting the Superintendent Registrar in the overall management of the local Registration Service for births, deaths, and marriages.Supervise and provide day-to-day guidance to Registration Officers, ensuring the smooth and efficient operation of the register office.Oversee the delivery of statutory registration services, maintaining compliance with relevant legislation and council policies.Supervise on complex or sensitive cases, providing expert advice and support to staff and the public. Processing card payments and assisting with coordinating all bookings and ceremonies.Deputise for the Superintendent Registrar as required, including representing the service at meetings and events.Ensure high standards of customer service and professionalism across the team.About you:Do you have:Previous Registration experienceManagement experienceExperience working within a customer-focused environmentExperience of supporting, motivating and supervising a team.Degree level or Equivalent qualificationsLevel 3 NVQ (or equivalent) Registrar's qualification, or willingness to work towards thisKnowledge of Health and Safety at workWe would welcome those with experience in the following roles: Registration experience and Management or supervisory experience.About us:We believe in rewarding and recognising our colleagues efforts and achievements. We also believe that theres life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.Choose to work for us and youll be rewarded with a range of attractive benefits and support to help you live your best life.Hybrid working (in some roles) and flexible working schemes to improve your work life balanceBenefit from a competitive employee package with a remarkable 22.4% employer pension contributionEnjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years&© service (not forgetting the additional 8 bank holidays too)Access discounted gym membership with Celtic LeisureUtilise the cycle to work scheme with up to 40% off bikes and cycling equipmentPurchase a new car through Tusker salary sacrifice schemeEnjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.For an informal discussion, please contact Sharon Thomas onPhone: 01639 760021 orEmail: s.thomas1npt.gov.ukClosing date: 12 December 2025DBS requirements:This post is subject to a basic DBS disclosureNeath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.Welsh Language Requirements:Welsh Language skills are desirableAdditional Information:Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.We are committed to providing training opportunities and the professional development of all our employees.We look forward to welcoming you to Team NPT.