Property Portfolio Manager

2 months ago

Oxford, United Kingdom ProFind Full time

Job Title: Property Portfolio Manager

Location: Oxford. OX1 Office based.

Salary: £30,000+. (Salary will be commensurate with experience)

Our client is looking for a dedicated and enthusiastic Property Portfolio Manager to join their team in Oxford. The ideal candidate will maintain an allocated property portfolio to the highest standards, with a key focus on communication and customer service. Reporting to the Area Portfolio Manager, this role promises a dynamic and engaging work environment.

Responsibilities:

  • Client Obligations: Fulfil obligations to clients as per the Terms of Business.
  • Performance Monitoring: Assist in achieving departmental targets and monitor personal performance.
  • Meetings: Attend weekly and daily meetings with the portfolio management team to discuss maintenance reports and ensure effective diary management.
  • Property Inspections: Assist the Tenancy Manager with property inspections and report findings to landlords.
  • Repairs and Improvements: Identify necessary repairs and suggest improvements or refurbishments to optimise rental income.
  • Record Keeping: Ensure all works are recorded on the property management system.
  • Contractor Management: Assist the Compliance Manager in managing contractor relationships, monitoring quality of work, and authorising invoices.
  • Pre-Tenancy Work: Complete pre-tenancy tasks in accordance with company procedures.
  • Customer Service: Provide first-class service to landlords and tenants.
  • Internal Relations: Maintain good working relationships across all company divisions and ensure effective communication with the letting department and accounts.
  • Compliance: Ensure properties have valid safety reports and comply with current legislation.
  • Reporting and Support: Report personal issues and initiatives to the Area Portfolio Manager and assist with out-of-hours emergency cover.
  • Check-Out and Dilapidations: Liaise with landlords and tenants on check-out reports and agree on dilapidations.
  • Knowledge Sharing: Share skills and legal knowledge with the team, demonstrating initiative and self-motivation.
  • Operations Manual: Be familiar with the operations manual and use it as a reference.
  • KPI Targets: Meet Key Performance Indicator targets.

Skills and Experience:

  • Experience in a face-to-face customer service role.
  • Detail-oriented with proven organisational skills.
  • Effective communication skills with people at all levels.
  • Excellent written and verbal communication skills.
  • Demonstrates initiative and self-motivation.
  • Full clean manual driving licence.
  • Level 3 Award in Residential Letting & Property Management - England & Wales.
  • Positive and friendly approach.

Contact us:If you would like to know more about this role please contact Sally at ProFind Property RecruitmentProFind Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to ProFind Property Recruitment processing and storing your data for the purposes of your job search. We receive lots of applications for our vacancies and try to respond as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel free to apply for future roles with us.

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