Key Account Manager

7 days ago


Stretford, United Kingdom Search Remote Work Freelance Full time

Job Title: Key Account ManagerLocation: Manchester City Centre (with travel to client sites)Salary: £35,000 per annumHours: Monday - Friday, 37.5 hours per weekDuration: 12 Months Fixed Term Contract Search Manchester are proud to be partnering with a well-established cleaning provider with a strong reputation for delivering high-quality services. This client is looking for support on a 12 month fixed term contract. They are seeking a motivated and experienced Key Account Manager to manage a multi-million-pound portfolio of existing clients, ensuring service excellence across a variety of sites. If you are an organised, client-focused professional looking to take on a busy but rewarding role, we'd love to hear from youKey Responsibilities:

  • Manage an existing client base, conducting site audits to ensure service standards are met.
  • Identify opportunities to grow accounts through upselling and promoting additional services.
  • Review and report on KPI performance and targets for each client.
  • Ensure all client sites are maintained to a high standard, managing any operational issues.
  • Oversee resource planning by managing staff rotas to ensure appropriate coverage.
  • Order uniforms, consumables, and other necessary materials to support site operations.
  • Raise purchase orders (POs) for client accounts and monitor budgets.
  • Travel to client sites as required, ensuring a hands-on approach to account management (access to a company car provided).

About You:

  • Proven experience in account management, ideally within the cleaning, facilities, or service sectors.
  • Strong organisational skills with the ability to multitask and manage multiple sites effectively.
  • Excellent communication and interpersonal skills to build strong client relationships.
  • Commercially aware with the ability to identify and act on upselling opportunities.
  • Confident in reviewing KPIs and targets to ensure clients' expectations are met.
  • Proficient in resource planning, rota management, and ordering supplies.
  • Full UK driving licence and willingness to travel to various client sites.

Benefits:

  • Company car provided for site visits
  • Life Assurance
  • Income Protection
  • Cycle 2 Work Scheme
  • Perk Box membership (discounts and offers)
  • Pension contributions
  • Employee Assistance Program (EAP)

How to Apply:If you are a proactive, client-driven professional with experience managing key accounts and are looking for an exciting opportunity, please submit your CV to Search Manchester.This is an excellent opportunity to work with a leading cleaning provider, managing a diverse and high-value client portfolio while enjoying a strong benefits package.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age


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