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2nd Line Technical Support

3 months ago

Doncaster, United Kingdom Axel Johnson International Careers Full time

About us

Axel Johnson International is a privately owned Swedish industrial group operating globally. The group has a dedicated long-term approach to ownership, emphasizing sustainable progress and collaboration. The focus lies on acquisitions and the development of companies, specialising in technical components and industrial solutions. The group consists of more than 200 companies and employs 5,700 individuals in 34 countries with ~2 bn EUR in sales, organised into six business groups, each focusing on selected niche markets. Axel Johnson International is a part of the Swedish family-owned corporate group, Axel Johnson.


The role:

Technical Support & Operations personnel play a pivotal role in ensuring the smooth functioning of the organisation's IT infrastructure and services. Their responsibilities extend beyond routine support, encompassing a wide range of tasks essential for maintaining operations and providing advanced technical assistance. The role serves as an escalation point for the Helpdesk Support team and is actively involved in operational activities and field service visits.


Responsibilities:

  • Provide technical support via service desk, email, and remote access.