Current jobs related to Technical Support Specialist - Doncaster, Doncaster - POSTIFY LIMITED

  • PACS Technical Support Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom https:www.energyjobline.comsitemap Full time

    PACS Technical Support SpecialistJoin a global market leader in Medical Software Systems as a PACS Technical Support Specialist. This rewarding role involves managing customer relationships, resolving technical issues, and providing support via email or phone.Key Responsibilities:Manage customer relationships and resolve technical issues.Provide support via...

  • PACS Technical Support Specialist

    1 month ago

    Doncaster, Doncaster, United Kingdom CV Library Full time

    PACS Technical Support Role OverviewAn exciting opportunity has arisen for a skilled PACS Technical Support Specialist to join a leading global provider of Medical Software Systems. This hybrid role combines technical support expertise with excellent communication skills, requiring a strong background in PACS administration or technical support.Key...

  • PACS Technical Support Specialist

    1 month ago

    Doncaster, Doncaster, United Kingdom CV Library Full time

    PACS Technical Support Role OverviewAn exciting opportunity has arisen for a skilled PACS Technical Support Specialist to join a leading global provider of Medical Software Systems. This hybrid role combines technical support expertise with excellent communication skills, requiring a strong background in PACS administration or technical support.Key...

  • PACS Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom TRS Consulting Full time

    PACS Technical Support Engineer Job DescriptionWe are seeking a highly skilled PACS Technical Support Engineer to join our team at TRS Consulting. As a key member of our IT Healthcare Systems team, you will be responsible for providing exceptional technical support to our customers in the healthcare informatics sector.Key Responsibilities:Manage customer...

  • PACS Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom TRS Consulting Full time

    PACS Technical Support Engineer Job DescriptionWe are seeking a highly skilled PACS Technical Support Engineer to join our team at TRS Consulting. As a key member of our IT Healthcare Systems team, you will be responsible for providing exceptional technical support to our customers in the healthcare informatics sector.Key Responsibilities:Manage customer...

  • PACS Technical Support Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom TRS Consulting Full time

    PACS Technical Support SpecialistThis is a rewarding role for a customer-focused individual who will be responsible for managing customer relationships and resolving all PACS technical support issues. The successful applicant will provide support via email or phone, work with key healthcare informatics and medical imaging customers, and ensure that customer...

  • PACS Technical Support Specialist

    1 month ago

    Doncaster, Doncaster, United Kingdom TRS Consulting Full time

    PACS Technical Support Engineer Job DescriptionWe are seeking a highly skilled PACS Technical Support Engineer to join our team at TRS Consulting. As a key member of our IT Healthcare Systems team, you will be responsible for providing exceptional technical support to our customers in the healthcare industry.Key Responsibilities:Manage customer relationships...

  • PACS Technical Support Specialist

    1 month ago

    Doncaster, Doncaster, United Kingdom TRS Consulting Full time

    PACS Technical Support Engineer Job DescriptionWe are seeking a highly skilled PACS Technical Support Engineer to join our team at TRS Consulting. As a key member of our IT Healthcare Systems team, you will be responsible for providing exceptional technical support to our customers in the healthcare industry.Key Responsibilities:Manage customer relationships...

  • PACS Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom CV Library Full time

    PACS Technical Support Role OverviewAn exciting opportunity has arisen for a skilled PACS Technical Support Specialist to join a leading global provider of Medical Software Systems. This hybrid role combines technical support expertise with excellent communication skills, requiring a strong background in PACS administration and technical support.Key...

  • PACS Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom CV Library Full time

    PACS Technical Support Role OverviewAn exciting opportunity has arisen for a skilled PACS Technical Support Specialist to join a leading global provider of Medical Software Systems. This hybrid role combines technical support expertise with excellent communication skills, requiring a strong background in PACS administration and technical support.Key...

  • Electrical Maintenance Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom CV Technical Full time £38,000

    Electrical Maintenance SpecialistWe are seeking a skilled Electrical Maintenance Specialist to join our team at CV Technical. As a key member of our engineering department, you will be responsible for ensuring the smooth operation of our production facility. Your duties will include troubleshooting and repairing factory equipment, carrying out preventative...

  • Electrical Maintenance Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom CV Technical Full time £39,000

    Electrical Maintenance SpecialistWe are seeking a skilled Electrical Maintenance Specialist to join our team at CV Technical. As an Electrical Maintenance Specialist, you will be responsible for all aspects of planned and reactive maintenance within our operation. With progressive training and development, you will have the opportunity to enhance your skill...

  • Electrical Maintenance Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom CV Technical Full time

    Electrical Maintenance Specialist - CV TechnicalWe are seeking a skilled Electrical Maintenance Specialist to join our team at CV Technical. As an Electrical Maintenance Specialist, you will be responsible for ensuring the smooth operation of our electrical systems. This will involve performing routine maintenance tasks, troubleshooting issues, and...

  • Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom Network Communication Systems Ltd Full time

    Job Title: Sales and Engineering Support EngineerNetwork Communication Systems Ltd is seeking a highly skilled and motivated Sales and Engineering Support Engineer to join our team. As a key member of our team, you will be responsible for providing technical support and sales assistance to our customers.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    4 weeks ago

    Doncaster, Doncaster, United Kingdom Network Communication Systems Ltd Full time

    Job Title: Sales and Engineering Support EngineerNetwork Communication Systems Ltd is seeking a highly skilled and motivated Sales and Engineering Support Engineer to join our team. As a key member of our team, you will be responsible for providing technical support and sales assistance to our customers.Key Responsibilities:Provide technical support and...

  • Senior Technical Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom Conrad Consulting Ltd Full time

    Job Title: Senior Technical SpecialistJob Summary:We are seeking a highly skilled Senior Technical Specialist to join our team at Conrad Consulting Ltd. As a key member of our product and design team, you will be responsible for the production and coordination of technical working drawing packages and associated details for tender purposes and...

  • Technical Systems Specialist

    5 days ago

    Doncaster, Doncaster, United Kingdom Orion Electrotech Ltd Full time

    Orion Electrotech Ltd is seeking a highly skilled Technical Systems Specialist to work with PLC systems in a well-established business located in Thorne.Main responsibilities include maintenance experience within an FMCG environment and qualification in Mechanical/Electrical Engineering.Key benefits:Amazing career progression opportunities.Holiday...

  • Technical Training Specialist

    3 weeks ago

    Doncaster, Doncaster, United Kingdom Robert Bosch Group Full time

    Job SummaryWe are seeking a skilled Technical Training Specialist to deliver high-quality technical training on workshop diagnostic repair procedures to a wide range of service technicians and technical delegates.Key ResponsibilitiesDesign and deliver engaging and effective training sessions using a variety of hands-on and instructor-based methods.Establish...

  • Technical Support Specialist

    2 weeks ago

    Doncaster, Doncaster, United Kingdom BT Group Full time

    Why a Career in Customer Service Matters Are you a problem-solver at heart? Do you enjoy helping others and making a difference in their lives? If so, a career in customer service could be the perfect fit for you. We're currently seeking a talented individual to join our Broadband Technical Team in Doncaster. As a Customer Service Advisor, you'll be the...

  • Senior Technical Support Specialist

    2 months ago

    Doncaster, Doncaster, United Kingdom https:railbusinessdaily.comsitemap Full time

    Main Purpose of the RoleWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at Rail Business Daily. As a key member of our infrastructure engineering sector, you will be responsible for developing and leading activities for new products, services, and projects. This will include providing technical support and...

Technical Support Specialist

2 months ago

Doncaster, Doncaster, United Kingdom POSTIFY LIMITED Full time
Job Summary

We are seeking a highly skilled and motivated Technical Support Specialist to join our UK Service Desk Team. As a key member of our team, you will be responsible for providing exceptional IT support to our business users, ensuring that incidents and service requests are resolved efficiently and effectively.

Key Responsibilities
  • Provide timely and effective support to our business users, responding to calls and chats within agreed SLA response times.
  • Manage incidents from start to finish, ensuring that they are resolved to the satisfaction of the customer and in line with SLAs.
  • Assist with end-user service requests, either by logging them on the user's behalf, providing guidance on our service catalogue, or managing requests until resolution.
  • Accurately record all incident details and troubleshooting activity into our Service Desk tool (Service Now).
  • Contribute to root cause analysis and troubleshooting, ensuring that all data is accurate and up-to-date where applicable.
  • Provide a high level of first-time fix for all incidents.
  • Escalate incidents to the next level of management or technical support where SLA timescales are reached.
  • Ensure regular updates are provided to the customer until incidents are resolved.
  • Assist with user account creation in Active Directory.
  • Assist with email account management in Exchange.
  • Administer data access within Active Directory.
  • Deploy virtual machines within VMware.
  • Deploy and license software using SCCM.
  • Adhere to Thales procedures, working practices, and department-specific processes.
  • Aware of and adhere to security requirements on our network.
  • Perform other ad-hoc duties as required to support the Service Desk operation.
Requirements
  • Excellent customer service skills.
  • Confident and logical thinker.
  • Excellent organizational skills.
  • Possesses a methodical approach to problem-solving and troubleshooting.