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IT Support Specialist

2 months ago

Bristol, United Kingdom Randstad Technologies Full time

Position: IT Support Specialist & TrainerLocation: BristolSalary: £28k - £30k per Annum (Depending on Experience)Work Mode: Hybrid - 3 days Onsite

Are you an experienced IT Support Specialist with a knack for customer training? Our client in the IT sector is on the lookout for someone like you This role offers a mix of remote 1st line application support and occasional travel to client sites, providing training on software solutions. Join them and take your career to new heights in a dynamic and diverse organization.

Responsibilities:

  • Delivering user training and support to our esteemed customer base.
  • Visiting both new and existing clients to conduct on-site training sessions.
  • Conducting classroom training sessions at the office.
  • Providing first and second-line technical support.
  • Testing software in various environments, including web, desktop, and mobile.
  • Writing bug reports and reviewing technical documentation.

Requirements:

  • Minimum 5 years of experience in a helpdesk role.
  • Strong background in training customers, trainers, and web-based training.
  • Some experience in software testing.

Benefits:

  • Pension contribution.
  • Performance-based bonus.
  • Private healthcare.
  • Life insurance.
  • Car allowance.
  • Remote work flexibility (2 days per week).

This is an urgent vacancy, and the hiring manager is actively shortlisting candidates for immediate interviews. Interested applicants are encouraged to submit their CV to khushboo. pandey@ randstad. co. uk without delay.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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