Complaints Investigator
3 weeks ago
Job Title/Location: Complaints Investigator, Surrey & WFHSalary: To £33,000 + average bonus c.£2,000 + pension contribution to £4,300Office/WFH: 2 days office + 3 days WFH after trainingRequirements: Complaints experience within Financial Services, Banking or Insurance + strong communication skills in order to talk to customers/3rd partiesRole Snapshot: Investigating, resolving & responding to complaints, communicating with customers both in writing and via telephone, identifying & escalating issues that may pose risksA fabulous chance for those with complaints experience within Financial Services, Banking or Insurance to move to a company that takes employee development seriously.The Company/Team: These two roles sit within a department of c.70 people and come about partly as a result of several internal movers, they regularly promote from within and then recruit into this role.The Role: The Complaints Investigator role is responsible for ensuring customers feel heard, valued & satisfied. You will case manage complaints, focusing on delivering fair outcomes. You will play a crucial role in driving customer-centric change within the business, using solid reasoning & precise auditing of complaint cases. The company is ...
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Complaints Investigator
1 week ago
Sutton, United Kingdom ARC Full time**Job Title**:Complaints Investigator - **Salary**:£negotiable + bonus average of 7.5% (c.£2,200) + pension to 13% (c.£4,100) - **Office/WFH**:Average week of 1-2 days office based (Surrey) and 3-4 days WFH - **Requirements**:Must have complaints experience or a banking background (Bank Cashier, Personal Banker etc) - **Role Snapshot**:Investigate,...
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Complaint Handler
1 day ago
Sutton Coldfield, United Kingdom Dignity Full time**Complaints Handler** **Full-time, permanent** **Location**:Sutton Coldfield, Birmingham (Office Based)** **Salary: £24,582.00 per annum** At Dignity Funerals, we understand that our work goes beyond providing a service; it’s about being there for people when they need it most. We’re a dedicated team committed to offering care, compassion, and...
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Complaints Officer Housing
4 days ago
Sutton-In-Ashfield NG, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £25,000 - £35,000 per year6 months contract with a Local AuthorityJob Summary:Ashfield District Council is seeking an experienced Complaints Officer (Housing) to join the Housing Management team on a temporary basis.The successful candidate will be responsible for managing and responding to housing-related complaints in accordance with the Housing Ombudsman Service's Complaint...
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Quality Team Leader
1 day ago
Sutton-in-Ashfield, United Kingdom Adecco Full timeOur client a well established Manufacturing Organisation with sites across the UK are seeking a Quality Team Leader to join their business based in Brierley on a Permanent basis. Industry: Steel Contract Type: Permanent Salary: £35, per annum We are currently seeking a motivated and experienced Quality Team leader with Health and Safety,experience to join...
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Quality Improvement Lead
5 days ago
Long Sutton, United Kingdom PRINCES Full timeThis is an exciting opportunity to join one of the UK's leading FMCG businesses as a Quality Process Improvement Co-ordinator at our Canning site in Long Sutton. **The Position** Reporting to the site Technical Manager, this role has responsibility for process improvement to increase quality for the site. This role will provide support, guidance, trended...
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Quality Improvement Lead
2 weeks ago
Long Sutton, United Kingdom PRINCES Full timeThis is an exciting opportunity to join one of the UK's leading FMCG businesses as a Quality Process Improvement Co-ordinator at our Canning site in Long Sutton. **The Position** Reporting to the site Technical Manager, this role has responsibility for process improvement to increase quality for the site. This role will provide support, guidance, trended...
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Customer Care Advisor
2 weeks ago
Sutton Coldfield, United Kingdom Lanes Group Plc Full timeWe are looking for a team member to join our Customer Umbrella as a Customer Care Advisor. **Choose a career with the UK’s biggest independent drainage specialist** **The Job**: Working within the Customer Umbrella you will be working with our Customer Care team who are responsible and the first point of call for any customers/ clients to contact when...
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Governance and Patient Safety Support
2 weeks ago
Sutton-in-Ashfield, United Kingdom NEMS Community Benefit Services Ltd Full timeThe Quality Governance and patient Safety Support is a member of the Quality Governance Team and working collaborativelyacross disciplines, the post holder will lead on aspects of quality governanceincluding serious incident investigations, as delegated by the Head of QualityGovernance & IG, to facilitate learning and improvements in clinicalpractice and...
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Customer Service Representative
3 days ago
Sutton-In-Ashfield, United Kingdom World of Sweets Full timeWorld of Sweets is one of the UK’s leading confectionery suppliers, our ranges include a large range of branded chocolates, American novelty sweets and wholesale pick and mix. We are part of a group of companies incorporating Hancocks Cash & Carry, Bonds of London and Bobby’s Foods. We are currently looking to recruit a **Customer Service...
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Account Coordinator
2 weeks ago
Sutton Coldfield, United Kingdom Cox Automotive Full timeInspection Services is a core part of the Manheim Inventory Solutions business, and is the number one provider of end of lease vehicle inspection and collection services. Inspection Services offers its customers a seamless process that enables them to capture end of lease damage on the vehicle in the presence of the Hirer, thus providing a tangible return on...