Senior Pet Insurance Claims Assessor
4 weeks ago
About Us:
Trusted Insurance Services is a UK Insurtech specialising in pet insurance. We operate the leading brand Frank Pet Insurance (frankpetinsurance.co.uk). Our mission is to provide affordable protection, prevention and care to every dog and cat with the help of the latest technology and an expert team.
Role Overview:
We are looking for a kind and professional individual to join our team of expert claim assessors. As an experienced Pet Insurance Claims Assessor, you will play a crucial role in ensuring that customers' claims are handled promptly and fairly.
The ideal candidate will have:
-Previous experience working as a senior pet insurance claims assessor or for a vet practice.
-A desire to be a policy wording expert to ensure decisive and confident claim decisions.
-Enjoy working in a fast paced and collaborative team environment.
-An openness to embrace new technologies.
-Provide guidance and support to other assessors, contributing to the collaborative and learning-oriented environment.
-Handle complex and escalated claims, working closely with the management team to resolve any issues.
-Stay updated on industry trends, regulations, best practices, and the latest innovations to continuously improve the claims assessment process.
-Support other departments as the need arise.
Qualifications:
- Minimum of 5 years' experience in pet insurance claims assessment.
- Excellent analytical skills with a keen eye for detail.
- Relevant certifications in insurance or related fields are advantageous.
Why Join Us:
- Opportunity to join a fast-moving team of pet experts, all focused on making things better for pets when they need it most.
- Work on a brand new purpose built system.
- Collaborative and inclusive work environment.
- Continuous learning and professional development opportunities.
- Extremely competitive salary.
- Remote working is encouraged.
To apply, please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role.
Application deadline: 1 June 2024
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