Distributor Client Services ADS Team Senior Technical Associate PA2025Q3GCC028

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.Job DescriptionJob Title: Senior Technical Associate Distributor Client ServicesLocations: Basildon HybridAbout SS&C TechnologiesSS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000 clients across 50 countries include asset managers wealth managers family offices alternative investment managers fund administrators brokers banks and insurance. Our solutions streamline their processes for portfolio management trading and order management compliance accounting performance analytics reporting and more.This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry.At SS&C you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture founded on the passion of our people dedicated to the success of our clients. As a company we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits comprehensive training opportunities and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore we hope to see you bring your unique perspective and talent to SS&C and thriveGet To Know the TeamDCS offer a bespoke service to Distributors Corporate clients & Nominees as a single point of contact. Where we offer an improved target turnaround for all enquiries we provide value-add services increased focus on Relationship Management STP throughput & electronic settlement provide equal focus on providing an enhanced experience. The ADS role supports this by having a supportteam available for the electronic transfer of assets shareclass conversions &supporting EMX Calastone and SWIFT dealing CREST and Calastone Settlementand ISA transfer and electronic stock reregistration via Equisoft.Why You Will Love It Here Flexibility: Hybrid Work Model & a Business Casual Dress Code including jeansYour Future: Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid HolidaysYour Wellbeing: Medical Dental Vision Employee Assistance Program Parental LeaveDiversity & Inclusion: Committed to Welcoming Celebrating and Thriving on DiversityTraining: Hands-On Team-Customized including SS&C UniversityExtra Perks: Discounts on fitness clubs travel and moreResponsibilities:Ensure SS&C meets their clients expectations in line with Service LevelAgreements (SLA) and Key Performance Indicators (KPI). Complete all control functions and daily monitoring has been completed for allSTP order routing. Complete all control functions and daily reconciliation has been completed forall STP settlement functions and electronic re-registration and shareclassconversions. Complete updates to the STP systems following all corporate action events. Responsible for timely completion of all dealing controls. Demonstrate a high level of understanding of all monitored systems and howthey link into other departments inclusive of issue resolution where impacts toother departments occur. Escalation point for the nominees where service has not met theirexpectations. Investigation resolution management and continuouscommunication to be always delivered. Communicate scheduling and plans with the teams and actively contribute toteam and departmental meetings. Be a role model by adhering to all SS&C policies and procedures. To carry out any other duties which are within the employees skills andabilities whenever reasonably instructed. To provide accurate and timely information to internal and external parties(including clients). To review procedural document and system reviews to ensure all dataprovided is up to date. Must actively seek & respond to feedback. Use service failures both internally& externally as an educator to improve our process procedures & overallservice to the Distributor Actively contribute to team and departmental meetings. A flexible approach to completing variety of tasks to support TL / TM andother teams for business needs. To comply with the regulatory regimes in which SS&C operates (DataProtection Financial Crime Prevention regulations and CASS). Provide a quality service aiming for 100% accuracy and timeliness ofdelivery. To review processes and practices within your role to propose change andimprovement where individual and team performance are being affected. Act as a role model promoting and encouraging continuous improvement tomeet or exceed the needs of Distributor Client Services clients and thedepartment. To exercise due care and diligence ensuring the areas the role is responsiblefor are organised and controlled.Knowledge and Technical Skills Knowledge/understanding/experience of working in Financial Services. Able to use the standard office applications -Microsoft Excel and Word. Excellent verbal and written communication skills. Proven ability to provide excellent service to both external and internalstakeholders. Ability to identify areas of risk or concern either within team or in thebusiness. Comfortable switching between varied responsibilities throughout the daymaintaining attention to detail and quality of workWe encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups to enable us to bring a diversity of perspectives to our thinking and conversation. Its important to us that we strive to have a diverse workforce in the widest sense.Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from head-hunters recruitment agencies or fee-based recruitment services.Background ChecksAll offers of employment at SS&C are subject to background verification checks including 5-year employment history proof of eligibility to work in the hiring location proof of address credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.Required Experience:Senior IC Key Skills JSP,Lever,Oracle EBS,PaaS,Service-Oriented Architecture,Business requirements,Jdbc,XML,Microservices,Cloud Development,ERP Systems,Oracle Employment Type : Full-Time Experience: years Vacancy: 1