Infrastructure Manager

2 weeks ago

Norwich, United Kingdom Connexa IT Recruitment Full time

Infrastructure Manager



Are you ready to take the lead in IT infrastructure?

We are seeking an experienced Infrastructure Manager to join our client’s dynamic team. This role is perfect for someone passionate about designing secure, scalable systems and leading teams to deliver exceptional IT solutions that drive business success. If you’re excited about working in a fast-paced, collaborative environment, this is your opportunity to shine.



As Infrastructure Manager, you will:

  • Shape IT Operations: Design and manage hybrid IT environments, leveraging Azure cloud services and ensuring robust networking with tools such as WatchGuard firewalls and UniFi systems.
  • Lead the Service Desk: Inspire a dedicated team to provide outstanding support. Streamline processes with Jira Service Management and maintain high standards through SLAs and KPIs.
  • Drive Cybersecurity Excellence: Implement forward-thinking security measures, establish IT policies, and lead disaster recovery planning to safeguard operations.
  • Support Business Growth: Align IT strategies with retail goals, and play a vital role in the expansion of retail outlets across the UK.
  • Manage Strategic Initiatives: Collaborate on long-term IT plans, oversee budgets, and maintain compliance with industry regulations.



Who we’re looking for:

  • Proven leadership in managing technical teams and infrastructure in high-pressure environments.
  • At least 5 years’ experience in IT infrastructure, with expertise in cloud technologies (preferably Azure).
  • Strong knowledge of cybersecurity frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
  • Ability to thrive under pressure and adapt to shifting priorities.



Bonus skills that make you stand out:

Certifications such as Azure Solutions Architect, ITIL Practitioner, or CompTIA Security+.



Why you’ll love this role:

This is more than just a job — it’s a chance to influence the IT direction of a leading retail business. You’ll work in a collaborative environment that values innovation and supports professional growth. Plus, you’ll be part of a team that’s driving real change.

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