Complex Needs Recovery Coordinator

OverviewChange Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives.Our core values areBe open be compassionate and be boldand our teams apply these dailyoffering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.We currently have an exciting opportunity for aComplex Needs Recovery Coordinator to join us. With this role youll be working as part of the Sunderland Altogether Improving Lives (SAIL) Team in central Sunderland.The team supports people who may typically find it challenging to engage with treatment for drug and alcohol issues due to their complex needs. As a Complex Needs Recovery Coordinator you will support those people to engage with their Recovery Coordinator while working alongside other community services. Please see both of the attached job descriptions for details.Location: SunderlandHours: Full time 37.5 per weekFull Time Salary: 27861.26 - 32002.35 Dependent on experience (Based on full time hours pro rata for part time)Contract Type: Fixed term for 9 months from start dateFull-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hours.ResponsibilitiesAbout the role:Coordinate and leadasolution-basedapproach engaging Service Users inappropriate servicesCarry a caseload of complex clients developing personalised action plansParticipate in multi-agency initiatives to reduce the level riskWork closely with the drug and alcohol teamsto ensure that substance misusers and problem drinkers can accesstreatmentWork proactively to ensure that Service Users have access to ongoinghealthcareTo develop an Individual action Plan with each service user in conjunction with other agencies and professionals who will need to be involved.To work with identified complex needs clients with substance misuse and mental health issues and physical issues to overcome barriers to services and engagementAbout you:Experience of working in one or more of the following fields: substance misuse alcohol misuse mental healthExperience of working with people who have multiple and complexneedsKnowledge and experience of multi-agency workingwith experience offacilitatingmulti-agencymeetingsExcellent communicationnegotiationand advocacy skillsBe able to build andmaintainrelationships with a wide rangeofservicesCan work autonomously as well as part of ateamGood levels of IT literacy including the ability to use IT systems including MSOfficeapplicationsAble tocritically reflect and evaluate interventions service delivery and areasfordevelopmentWhat we will give to you:25 days of annual leave plus bank holidays. Additionally youll receive one extra day of annual leave for each year of service during your first five years therefore you will enjoy 30 days of leave after five years with us.Paid Wellness hour each week along with a Wellness hub and Employee Assist ProgrammeContributory pension schemeA great selectionof benefits incl. discounts for shopping cinema holidays etc.A friendly and supportive teamTraining career development & progression opportunities.Eligibility for participation in our Refer a FriendScheme.Direct applications only we will not be engaging agencies for this vacancy.Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.Salary Range (pro rata if part time)CGL points 23 to 28 (27861.26 - 32002.35)ILW / OLW /FringeN/A - Outside London Weighting AreaInterview Date20/11/2025Closing Date13/11/2025If you have any questions on this opportunity that you would like to talk through please contact us using the below details:Madeleine Drummond (Sunderland Services) This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.Required Experience:IC Key Skills Internship,Deputy,Elevator Maintenance,Jms,Animal Charity Employment Type : Temp Experience: years Vacancy: 1 Monthly Salary Salary: 27861 - 32002