Booking Associate

7 days ago

London, United Kingdom Home Made Full time

Booking Associate Home MadeHome Made is a fast growing Property Technology business looking to change the way people experience the rental process. From our Operating model to our Technology we are unique Increasingly recognised for our impact with the Build to Rent sector we provide a service that is unmatched.Our Enquiries team is at the heart of our business kicking off the customer experience from the first interaction with us. Our team strives to be impactful collaborative and customer centric and we are always looking for people who live and breathe these values.What youll be doing: Qualifying possible renters understanding what they are looking for and ultimately getting them booked in for a viewing of their dream homeClearly articulating property amenities and local area highlightsManaging customer experience; this is from initial enquiry to the viewing bookedDelivering a great experience across all communication channels; this will include calls WhatsApps and emails with our customersCross sell properties that better meet renter needs pulling the customer needs to the frontCollaborate with the B2B Sales team ensuring targets are met and landlord expectations are exceeded.Work with wider Home Made business to ensure our customers receive the best possible experience during each interaction.Upskill on new site launches quickly and efficiently to ensure immediate impact.Problem-solving when issues arise and escalating where necessary so customer queries can be resolved promptly.Have attention to detail ensuring all data/information is accurate using the appropriate system and format.About you:Experience: Minimum of 6 months in a customer-facing role.Exceptional Communication: You excel at cultivating meaningful relationships with both internal and external stakeholders.Organisational Skills: Strong ability to manage multiple tasks and priorities efficiently.Tech-Savvy and Curious: You enjoy staying ahead of industry trends and technologies. Customer-Centric: A genuine passion for delivering outstanding customer service and a keen eye for detail.The Package:Salary: 25400 (Commission paid on top of base salary)Office location: Southwark London (Office Based)Benefits of working with us: Annual Leave: 24 days leave your birthday off (additional days leave accrued with tenure) Employee Perks: discounts for stores cinema etc Yearly Half Day Charity Day Office Social Events (Summer Winter Parties as well as focus on DE&I) On site Gym access showers (towels & shower gel) and indoor bike storage Weekly Friday 5pm Happy Hour in the officeTea/coffee weekly fruit baskets Opportunities to upskill in your career through our Learning and Development Programme We are an equal-opportunity employerDiversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at . Key Skills CCTV,Airport Security,Analysis,Higher Education,Jewellery,Jboss Employment Type : Full Time Experience: years Vacancy: 1

  • Associate Book Publisher

    5 days ago

    London, United Kingdom British Book Publishing Full time

    OverviewWe are looking for a detail-oriented and creative Associate Book Publisher to join our publishing team. In this role, you will assist with project management, editorial processes, and author communications, helping deliver high-quality books across multiple genres.ResponsibilitiesSupport the publishing process from manuscript submission to final...

  • Booking Associate

    1 week ago

    City Of London, United Kingdom Home Made Full time

    Booking Associate | Home Made Home Made is a fast growing Property Technology business, looking to change the way people experience the rental process. From our Operating model to our Technology, we are unique! Increasingly recognised for our impact with the Build to Rent sector, we provide a service that is unmatched. Our Enquiries team is at the heart of...

  • Flight Booking Desk Associate

    4 days ago

    London, United Kingdom IQVIA Full time

    **Job Overview** Flight Booking Desk Associate will be responsible for planning, booking, and managing travel arrangements for IQVIA and non-IQVIA personnel attending corporate meetings and events across Global locations. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks...

  • Copy of Booking Associate

    1 week ago

    London, United Kingdom Home Made Full time

    Booking Associate Home MadeHome Made is a fast growing Property Technology business looking to change the way people experience the rental process. From our Operating model to our Technology we are unique! Increasingly recognised for our impact with the Build to Rent sector we provide a service that is unmatched.Our Enquiries team is at the heart of our...

  • Bookings Coordinator

    2 weeks ago

    London, United Kingdom Snowik Limted Full time

    **Bookings Co-ordinator** About Snowik Ltd: Snowik Ltd is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sector in the Central London, Surrey, and Greater London area. **JOB PURPOSE SUMMARY**: To work within the bookings team and to book maintenance and repairs for...

  • Hospitality Booking Coordinator

    4 days ago

    London, United Kingdom Compass Group Full time

    We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Contributory pension scheme - Grow your career with our Career Pathways and MyLearning programmes - Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits - Save money on your...

  • Booking Controls Business Analyst

    4 days ago

    London, United Kingdom McGregor Boyall Full time

    Booking Controls Business Analyst Contract Role Umbrella Day Rate - £750 - £850/day (Inside IR35) London - Hybrid Working (3 days a week in office) Looking for a booking controls focused business analyst to ensure trade mandate adherence within an investment bank. - Experience of working as a business analyst within an investment bank - Experience of...

  • Bookings Coordinator

    2 days ago

    London, United Kingdom Fortius Clinic Full time

    **Job Title **Bookings Coordinator **Department **Bookings - Fortius Surgical **Line Manager **Surgical Business Manager **Location **2 Fitzhardinge Street / 18 Bentinck Street FSC *Contract type Permanent/Full time * **About Fortius** The Fortius Group is the UK's leading private orthopaedic and sports injury group. Founded in London by a group of leading...

  • Manager, Group Bookings

    1 week ago

    London, Greater London, United Kingdom edyn Group Full time £30,000 - £60,000 per year

    LocationLondon, Greater London, United KingdomSalaryApply beforeMonday, December 8, 2025ApplyAre you interested in this role?Reports to: Head of ReservationsLocation: Based at our London offices 5 days per week.Contract: Full-timeAbout edynAt edyn, we create beautifully designed spaces and soulful experiences that celebrate the diverse and colourful nature...

  • Book Publishing Assistant

    1 week ago

    London, United Kingdom Universal Music Group Full time

    Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does. The A Side: A Day in...