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Customer Service Advisor

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Cheshire, United Kingdom Morson Talent Full time

Job Title: Customer Service Advisor Location: Warrington, HQ Contract: 6-Month Temporary (Possible Temp-to-Perm) Salary: £24,500 pro rata Working Hours: Monday to Friday, 8am-5pm (Occasional Saturday work required) Start Date: Immediate, until the end of March 2025About the Role:We are currently recruiting for a Customer Service Advisor to join our client’s Domestic Sales & Service team in Warrington. This is a fantastic opportunity for someone who is driven, customer-focused, and looking to make an impact in a dynamic team. The position is initially a temporary contract with the potential to become permanent. Key Responsibilities:

  • Deliver exceptional customer service and maximise sales opportunities.
  • Work in compliance with company policies and procedures.
  • Gain a thorough understanding of the company’s products and services.
  • Offer additional products to meet customer needs.
  • Manage inbound customer contacts via calls, email, web chat, and other channels.
  • Maintain relationships with the domestic customer base.
  • Negotiate sales prices and cross-sell relevant products and services.
  • Support with email management and web chat as required.

What’s in it for You?

  • Competitive salary
  • No weekend working during the summer