Current jobs related to Customer Service Co-ordinator - Folkestone - Recruitment Solutions (Folkestone) Limited

  • Customer Service Co-ordinator

    5 months ago

    Folkestone, United Kingdom Triflex Productions Limited Full time

    Job Title: Customer Service Co-ordinator Contract type: Full-Time / Permanent**: - **Monday - Friday (9am-5:30pm) (half hour lunch break) **Salary**: £28,000 Dependant on Experience Location: Cheriton, Folkestone, Kent Benefits: Free car parking, pension scheme, 28 days annual holiday entitlement (including statutory bank holidays), full in-house...

  • Customer Fulfilment Co-ordinator

    2 months ago

    Folkestone, United Kingdom Recruitment Solutions (Folkestone) Ltd Full time

    Are you an experienced customer service specialist interested in taking the next step in your career? Are you highly organised and able to communicate effectively with internal colleagues and external stakeholders? If so, this exciting permanent Customer Fulfilment Co-ordinator could be the perfect opportunity for you. Ideal Candidate: The role is...

  • International Logistics Co-ordinator

    4 months ago

    Folkestone, United Kingdom Recruitment Solutions Full time

    A new instruction for an additional PERMANENT International Logistics Fulfilment Co-Ordinator with an established client in the area. **The Company & the Essentials we are seeking**: This opportunity is to complement our clients ever growing International Logistics European Supply Chain side of their business and offers attractive hybrid working, with 50%...

  • Customer Fulfilment Co-ordinator

    1 week ago

    Folkestone, United Kingdom CV-Library Full time

    Do you have a strong appreciation of delivering outstanding levels of customer service with order processing experince? Overview of the position: The role is with a global manufacturing company and working within a small, friendly Customer Fulfilment team (sales orders), where collaborative working is at the heart of everything they do. The Customer...

  • Customer Fulfilment Co-ordinator

    4 weeks ago

    Folkestone, United Kingdom CV-Library Full time

    Do you excel in delivering outstanding levels of customer service and are interested in taking the next step in your career? Are you highly organised and able to communicate effectively with internal colleagues and external stakeholders? If so, this exciting permanent Customer Fulfilment Co-ordinator could be the perfect opportunity that will offer personal...

  • Customer Fulfilment Co-ordinator

    3 weeks ago

    Folkestone, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    A superb opportunity for an enthusiastic individual who understands the importance of being customer focused. Overview of the position: The role is with a global manufacturing company and working within a small, friendly Customer Fulfilment team (customer sales orders), where collaborative working is at the heart of everything they do. The Customer...

  • Customer Service Coordinator

    3 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    Customer Fulfilment Co-ordinatorA fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team.About the Role:We are seeking a skilled and enthusiastic Customer Fulfilment Co-ordinator to provide exceptional levels of customer service and support to our clients' customers.Key...

  • Customer Service Coordinator

    3 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    Customer Fulfilment Co-ordinatorA fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team.About the Role:We are seeking a skilled and enthusiastic Customer Fulfilment Co-ordinator to provide exceptional levels of customer service and support to our clients' customers.Key...

  • Customer Service Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Ltd Full time

    Customer Fulfillment Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Fulfillment Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.About the RoleProvide...

  • Customer Service Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Ltd Full time

    Customer Fulfillment Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Fulfillment Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.About the RoleProvide...

  • Customer Service Coordinator

    3 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    Customer Fulfilment Co-ordinatorA fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team at Recruitment Solutions (Folkestone) Limited.About the Role:The Customer Fulfilment Co-ordinator will be the main point of contact for both internal and external stakeholders,...

  • Customer Service Coordinator

    3 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    Customer Fulfilment Co-ordinatorA fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team at Recruitment Solutions (Folkestone) Limited.About the Role:The Customer Fulfilment Co-ordinator will be the main point of contact for both internal and external stakeholders,...

  • Finance Co-ordinator

    5 days ago

    Folkestone, United Kingdom CV-Library Full time

    A great new instruction for a permanent Finance Co-ordinator with an established organisation in the area specialising in the provision of financial services and super proud of their reputation. We are searching for someone experienced, a consummate professional, incredibly discreet with a strong attention to detail, exceptional organisational skills and the...

  • Finance Co-ordinator

    2 days ago

    Folkestone, United Kingdom CV-Library Full time

    A great new instruction for a permanent Finance Co-ordinator with an established organisation in the area specialising in the provision of financial services and super proud of their reputation. We are searching for someone experienced, a consummate professional, incredibly discreet with a strong attention to detail, exceptional organisational skills and the...

  • Customer Fulfilment Co-ordinator

    1 week ago

    Folkestone, United Kingdom CV-Library Full time

    Do you have a strong appreciation of delivering outstanding levels of customer service with sales order processing experince? Overview of the position: The role is with a global manufacturing company and working within a small, friendly Customer Fulfilment team (sales orders), where collaborative working is at the heart of everything they do. The Customer...

  • Customer Fulfilment Co-ordinator

    4 weeks ago

    Folkestone, United Kingdom CV-Library Full time

    A superb opportunity for an enthusiastic individual who understands the importance of being customer focused. Overview of the position: The role is with a global manufacturing company and working within a small, friendly Customer Fulfilment team (customer sales orders), where collaborative working is at the heart of everything they do. The Customer...

  • Customer Fulfilment Co-ordinator

    3 weeks ago

    Folkestone, United Kingdom Recruitment Solutions (Folkestone) Ltd Full time

    A superb opportunity for an enthusiastic individual who understands the importance of being customer focused.Overview of the position:The role is with a global manufacturing company and working within a small, friendly Customer Fulfilment team (customer sales orders), where collaborative working is at the heart of everything they do.The Customer Fulfilment...

  • Customer Service Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Fulfilment Co-ordinator. As the main point of contact for internal and external stakeholders, you will be responsible for providing exceptional levels of customer service and support.Key ResponsibilitiesManage orders from receipt to delivery,...

  • Customer Service Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Fulfilment Co-ordinator. As the main point of contact for internal and external stakeholders, you will be responsible for providing exceptional levels of customer service and support.Key ResponsibilitiesManage orders from receipt to delivery,...

  • Customer Team Member

    5 months ago

    Folkestone, United Kingdom Co-op Full time

    Working pattern: 5:45am to 12pm, to be discussed at interview. Role will also include working in our in-store bakery. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re looking for...

Customer Service Co-ordinator

2 months ago

Folkestone, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

The Company:

The role is with an established manufacturing client and key employer in the area, specialising in the manufacture of a wide range of iconic fast moving consumer goods, or over the counter products, available in all the major multiples.

You will be working within a busy, professional, stable and supportive team, where collaborative working is key to the success of the department

E-Commerce, and in this case Amazon, is an exciting and ever growing channel for the sale and distribution of their products.

Position Overview:

Although the position is"E-Commerce Co-ordinator", the role itself leans more towards Customer Service Co-ordinator and is placed within the Customer Fulfilment Team.

The successful individual will act as the key liaison point between the clients customers, (ie. Amazon in this instance), their logistics providers, and their internal teams and is required to support this growing channel within their business, in terms of delivering outstanding levels of customer service which is mainly completed, via email.

The Ideal Person:

Whilst there is some flex in terms of the ideal person, the role is considered ideal for an enthusiastic, customer focused individual with great administrative capabilities who wants to learn, progress and grow into this interesting role.

Good IT skills required.

Must enjoy delivering outstanding levels of customer service and demonstrate the desire to gain further experience within a fast paced, business to business environment.

Responsibilities will include, but are not limited to:

The provision of excellent levels of customer service (mainly via email) and management of orders which will include order entry onto their system, which is generally 2 days a week

Checking the validity of orders, by thoroughly checking delivery addresses, products, prices and stocks and confirming back on the customer portal

Control of customer invoice queries, query investigation and challenging any non-compliance issues all managed on the customer portal

Liaise with third party distributors to obtain evidence to support any investigations

Collation, checking and filing of orders once dispatch is confirmed

Communicating with internal colleagues

Skills & Knowledge, we are seeking

Good IT skills required (MS Office including Excel) with the aptitude to work on their in-house system SAP

Great communication skills required

Able to deliver in terms of customer service mainly via email queries

A positive attitude and enthusiasm towards problem solving essential

The capability to relay information effectively internally to colleagues and externally to customers.

A strong team work ethic a must

Strong attention to detail and the ability to self-check your work

Excellent interpersonal skills, both written and verbal communication.

Package Details:

An attractive salary is available, depending on experience.

37 hours per week: Monday - Thursday 9am - 5pm, Friday 9am - 4:30pm, with 45 minutes lunch break

24 days holiday plus Bank Holidays (can also buy/sell up to 3 per year)

4% All Employee Bonus Scheme (discretionary)

9% matched contribution pension scheme

Healthshield- Medical/Health cash back scheme

Based in Folkestone - hybrid working available.

If you would like to apply and have the ability to apply yourself to this position, please email an up to date CV as a Word document and you will be contacted asap in order to discuss in further detail.

Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website.