Desktop Support Engineer

4 days ago


Warwick, United Kingdom Adroit People Full time

Requirements for this role: Minimum of 6+ Year Experience Ability to travel to remote locations You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communication in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.Technical Skills: Excellent skills in user IT infrastructure Desktops, Laptops, Printers, Handhelds, Smartphone etc. Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, S...



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