Aftersales Manager

7 days ago


Colne, United Kingdom The Solution Automotive Full time

Aftersales ManagerFranchised Motor DealershipAre you an experienced Aftersales Manager looking for your next step with a respected retailer? My client, a successful dealership in Colne, is looking for a driven, customer focused Aftersales Manager to lead their Service operation and continue delivering exceptional standards across the business.Whats on Offer: £40,000 Basic and £61,000 OTEYou will:Lead, coach and develop the Service team to achieve high levels of performance.Ensure all customers receive an exceptional level of service and aftersales care.Maintain excellent customer satisfaction results and ensure full adherence to brand service standards.Monitor key operating controls including labour efficiency, labour sales and cost of sales.Maximise revenue opportunities through relevant, targeted service campaigns.Undertake any other duties commensurate with the role.About YouWe're looking for a strong leader who thrives in a fast paced aftersales environment.Previous experience as an Aftersales Manager or Senior Service Advisor/Service Manager within a franchised dealership.Proven ability to drive performance, CSI and department profitability.A hands on, people focused leadership style.


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