RMA Technician- Technical Returns Administrator
5 days ago
DescriptionADI Snap One is now looking to recruit an RMA Technician- Technical Returns Administrator to join our Fulfillment and Quality team at our Middleton site. This is a key technical role supporting our returns and repair operations where precision problem-solving and collaboration are essential. Were looking for someone who thrives in a fast-paced environment is self-motivated and enjoys working independently while contributing to team success.As an RMA Technician you will be responsible for evaluating testing and repairing returned products supporting root cause analysis and ensuring accurate processing through our ERP systems. Youll work cross-functionally with engineering quality and fulfillment teams and play a vital role in maintaining high standards of service and operational excellence.In return we offer a competitive base salary and a comprehensive benefits package plus the opportunity to grow your career with a global leader in smart home and security technology.JOB DUTIESTechnical Evaluation & RepairTroubleshoot test and repair returned products down to component level.Perform soldering on through-hole and surface mount components.Read and interpret schematic diagrams and follow test procedures.Identify operational issues and inconsistencies in returned units.Process & System ManagementEnsure all RMA procedures are followed including ERP updates and product disposition.Accurately process and document returned products using business resource systems.Support Return to Vendor (RTV) processes and internal quality investigations.Cross-Functional CollaborationPartner with fulfillment operators engineers and product owners to resolve issues.Communicate clearly with internal teams and external dealers regarding product status and defects.Assist in training team members and contribute to continuous improvement initiatives.YOU MUST HAVEMinimum of 3 years relevant experience in electronics.WE VALUEExperience with home automation and entertainment hardware (Linux XML).Understanding of networking protocols including Ethernet Wi-Fi and ZigBee.Technical School or Higher Education. Certification.Soldering experience and attention to detail in component-level repair.Ability to communicate root cause findings to engineering tech support and suppliers.Proven experience in troubleshooting and repairing electrical/electronic products.Proficiency in Windows Excel and Word.WHATS IN IT FOR YOUStable permanent role working Monday to Friday.Excellent company benefits pension contribution.Genuine opportunities for career progression.Opportunity to work for a forward-thinking global brand.#LI-KM1#LI-ONSITERequired Experience:IC Key Skills Inventory Control,Quality Assurance,Six Sigma,Lean,Process Improvement,Warehouse Experience,Materials Handling,Acquisitions,Box Truck Experience,Quantitative Analysis,Quality Control,Logistics Employment Type : Full-Time Experience: years Vacancy: 1
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RMA Technician- Technical Returns Administrator
2 weeks ago
Oldham, United Kingdom Resideo Full timeDescription ADI Snap One is now looking to recruit an RMA Technician- Technical Returns Administrator to join our Fulfillment and Quality team at our Middleton site. This is a key technical role supporting our returns and repair operations where precision problem-solving and collaboration are essential. We’re looking for someone who thrives in a...
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RMA Technician
2 weeks ago
Oldham, United Kingdom Resideo Full timeA global leader in smart home technology is seeking an RMA Technician to support returns and repair operations at the Middleton site. You will solve technical challenges, perform repairs at the component level, and collaborate with cross-functional teams. Ideal candidates have a minimum of 3 years of experience in electronics and strong troubleshooting...
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Oldham, United Kingdom Permanent Futures Limited Full timeOur client, an innovative technology company working at the forefront of electronics R&D, is seeking a skilled and hands-on Electronics Technician to join their growing team. This is a fantastic opportunity for someone who enjoys solving complex problems, working across new product development (NPD), and getting under the hood of intricate hardware...
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Electronics Technician
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Oldham, United Kingdom Permanent Futures Limited Full timeOur client, an innovative technology company working at the forefront of electronics R&D, is seeking a skilled and hands-on Electronics Technician to join their growing team. This is a fantastic opportunity for someone who enjoys solving complex problems, working across new product development (NPD), and getting under the hood of intricate hardware systems....
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