Customer Service Administrator

4 weeks ago


Banbury, United Kingdom Cameo Consultancy Full time

As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based onsite in Banbury in their new modern, open plan office. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team. The role is full time, permanent, based in Banbury offering a starting salary of up to £28,000.

Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.

Key Accountabilities for the Customer Service Administrator:

  • Processing customer orders
  • Confirming receipt of all orders to customers
  • Arranging delivery with hauliers
  • Raising customs import and export documentation as required
  • Raising sales invoices
  • Booking in deliveries
  • Validating purchase orders
  • Communicating with suppliers
  • Maintaining all contract records
  • Ordering and arranging delivery of stock, ensuring stock rotation
  • Liaising with internal teams
  • Investigating any stock discrepancies

Key Skills Required for the Customer Service Administrator:

  • Sales order processing experience
  • Highly organised administration skills
  • Stock control experience
  • A flexible approach to your role, whilst being able to prioritise workloads effectively
  • Solid customer service skills and rapport building skills
  • Confident communicator
  • Excellent verbal and written communication skills with strong attention to detail
  • Organised with a positive demeanour

What's in it for you?

  • A starting salary of up to £28,000
  • Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
  • 33 days holiday including Bank Holidays
  • Opportunity to join an established and highly successful local employer


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