Functional Ops

Department Overview:Broadway application helps ING to gain competitive advantage on the FX market: better client experience to increase revenue improved hedging capabilities via custom designed algorithms and improved access to liquidity to create better pricing models. The in-house built high-performance pricing systems and interfaces together with the vendor-built trading/quoting systems time-series databases and complex event processing engines are key platforms for the real-time low-latency landscape in scope of the growing Financial Markets domain.Broadway main activity streams:Trading: Pricing & hedging for external- and internal trades.Sales: Request for Quotes and streaming prices to clients and order execution.Global Treasury: Service internal clients (Treasury desks and ING entities) for hedging liquidity & risk and/or funding.Main Duties and Responsibilities of Role:As an OPS FunctionalEngineer in the eFX Capability Team you will excel in maintaining and enhancing in all aspects the Front-Office Broadway system. This will include analysis design and test of code changes and close cooperation with the Product Owner and with the Developers to help resolve Production issues as well as add new features for the system to address various business or regulatory requirements.As part of a DevOps squad you will work in a cross-border environment in an Agile/Scrum way on the backlog prioritized by a Product Owner business stakeholders and engineers from related teams (Vendor Murex Calypso Regulatory). The team consists of 7 OPS engineers at a global level (Amsterdam and Bucharest) with 3 of them based in London.Delivery and Improvements:30% Support:You are responsible for Level 1 and 2 support of your system - resolving Incidents as they arise in line with INGs Incident Management processes. Out of hours support on rotation basis is a mandatory part of the role. You readily deal with incidents and requests raised by our FO users and by downstream systems (Murex Calypso Orbit).Performing Incident Problem and Change Management including writing user stories for resolving problemsYou will contribute to discussions concerning opportunities for functional enhancements and operational incidents70% Delivery and Improvements:Design and develop new features from scratch and improve existing ones (testing automation infrastructure/network topics)You participate in business requirements analysis translate them into functional/technical design maintain and update the requirements if changes occur (requirement analysis).You assist with functional testing for change requests and user stories.Work on technical improvements and scripting (automation via Python monitoring setting up environments)Provide hands-on support to colleagues when investigating production issues/outages.Work in an agile environment based on a lot of research collaboration and learn from failure way of working with highly impactful deliveries.You support the product owner and the squad in managing the backlog by translating and prioritizing the epics into features and together with the squad into user stories.Liaise with the vendor about environment updates and upgrades (release testing)Candidate ProfileExperience/KnowledgeExperience: 5 years of industry experience preferably in Financial Markets - FX Trading eFX businessTech stack/ knowledge:Essential:Experience as a OPS (BA) Engineer (or similar role DEVOPS) with implementing complex functional solutions with an external vendorBanking/Financial Markets products/processes knowledge (FX Products)Experience working in an Agile/Scrum frameworkComfortable using SQL Python in your daily activitiesDesigning testing and deploying functional requirementsExperience with automated testing tools (using Python Playwright etc) and frameworks (including in-house testing frameworks);Experience with the entire software lifecycle from requirement analysis to system/feature deliveryNice to have:Hands-on knowledge of scripting (Python) or programming languages (Java)Experience with automation/configuration management systems (such as Azure DevOps YAML etc)Incident and backlog management systems Service-Now Azure DevOpsPersonal Competencies:Essential:Hands-on mentalityProactive behaviour and perpetual energy and drive to improve performanceAbility to deliver without much supervisionCreative learning and thinking passion for technologyGenuine team playerNice to have:Passion for mentoring junior colleaguesClear concise and transparent communicatorForeign languages: English (advanced spoken and written is a must)Education: Bachelors Degree (or higher) in preferably an IT related fieldINGINGs purpose is Empowering people to stay a step ahead in life and in business. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead) For us success will only be achieved if we act with Integrity.Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING you will be judged on your performance in line with the Orange Code. And thats a promise.ING Privacy StatementIn order to operate INGs recruitment process we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information. Key Skills Change Management,Civil Engineering,Infection Control,Information Technology Sales,Biology Employment Type : Full-Time Experience: years Vacancy: 1