Research Administrator
2 weeks ago
Salary: Competitive, plus performance-related commissions
Benefits: Bi-annually reviewed salary, approved contributory pension and share option scheme, 'opt-in’ Employee Well Being and Support Health Cash Plan, 20 days holiday + bank holidays
Hours: Full time, Permanent
Location: East London, near Canary Wharf
An established and ambitious company that focuses on tracing heirs and beneficiaries of lost and unclaimed assets and deceased estates. Due to its ongoing growth the company is looking for two results-driven individuals, used to working off their own initiative, to join their London-based teams.
Working within one of the teams, the role requires you to:
- Manage your own allocated caseload using genealogy research tools and a variety of other software and online resources
- Contact identified individuals by telephone, email, letter and/or in person
- Secure and manage client engagements
- Deal with all administrative tasks as required for your caseload
- Liaise with professional third parties
- Take ownership and responsibility for achieving your own personal targets and those of your team
In addition, all Research Administrators are expected to:
- Maintain the integrity of the case management system by recording and responding to all incoming and outgoing correspondence and documenting all key steps
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