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Training and Development Manager

2 months ago

Hounslow, United Kingdom Red Sky Personnel Full time

Training and Development Manager

Location: Heathrow Airport, Hounslow


Overview:

The Training and Development Manager will play a pivotal role in assessing, designing, implementing, and managing comprehensive training programs for our 1,000-strong workforce within the ground handling company. The Training and Development Manager will be responsible for assessing training needs, creating training materials, and overseeing the delivery of training initiatives. You will lead a direct team and collaborate with various business functions to ensure the successful delivery of training initiatives across the organisation. This position doesn't require aviation experience but demands expertise in operational training and development practices.


Responsibilities:


Training Program Development:

  • Collaborate with department heads, managers, and your team to conduct training needs analyses and identify skill gaps.
  • Design, develop, and implement effective training programs and materials, including training manuals, presentations, e-learning modules, and interactive activities.
  • Ensure training programs align with company objectives, industry standards, and regulatory requirements.


Training Delivery and Facilitation:

  • Oversee the delivery of training sessions, workshops, and seminars for employees at various levels within the organisation.
  • Work with your team to utilise a variety of training methods and techniques to accommodate different learning styles and maximise knowledge retention.
  • Collaborate with subject matter experts and your team to facilitate specialized training sessions or invite guest speakers as needed.


Training Evaluation and Improvement:

  • Partner with your team to monitor and evaluate the effectiveness of training programs through assessments, feedback surveys, and performance evaluations.
  • Analyse training data and metrics to identify areas for improvement and make data-driven recommendations for modifications or enhancements.
  • Continuously update and refine training materials based on feedback, changes in company policies, procedures, and industry best practices.


Employee Development and Career Pathing:

  • Collaborate with HR, department managers, and your team to identify employee development needs and create individual development plans.
  • Provide guidance and resources in collaboration with your team to support employees in their professional growth and career advancement.
  • Explore external training resources and partnerships to enhance the company's training offerings, working alongside your team.


Training Compliance and Record-Keeping:

  • Ensure training compliance with relevant regulations, certifications, and industry standards.
  • Maintain accurate and up-to-date training records and certifications for all employees, working with your team.
  • Coordinate with relevant departments to ensure employees receive mandatory training and certification renewals.


Leadership and Team Management:

  • Provide effective leadership and mentorship to a team of training specialists.
  • Delegate tasks, provide coaching, and ensure your team has the resources needed to excel.
  • Foster a collaborative and supportive learning environment within your team.


Requirements:


Education and Experience:

  • Bachelor's degree in a relevant field (e.g. Human Resources, Training & Development, Education) or equivalent work experience would be advantageous.
  • Proven experience in training and development roles, including instructional design and program implementation, leading and managing a team is a plus.
  • Familiarity with learning management systems (LMS) and e-learning platforms is advantageous.
  • Experience of training and development initiatives at all levels of the business will be critical, as well as driving CPD, inclusion and assisting with talent development and succession initiatives.


Skills and Abilities:

  • Strong knowledge of training methodologies, instructional design principles, and adult learning theories.
  • Excellent communication and presentation skills, with the ability to effectively deliver training to diverse audiences.
  • Ability to assess training needs and develop targeted, engaging, and interactive training programs.
  • Strong leadership, delegation, and mentoring skills.
  • Strong organisational skills, with the ability to manage multiple projects, priorities, and a team.
  • Proficiency in using training software and tools, as well as Microsoft Office Suite.
  • Analytical mindset, with the ability to evaluate training effectiveness and make data-driven improvements.
  • Excellent interpersonal skills, with the ability to collaborate and build relationships with stakeholders at all levels.
  • Your passion for service excellence will be in line with our commitment to Aviation Safety, Quality and a Just Culture.


Leading a team and collaborating effectively across the organisation are essential aspects of this role. If you thrive in a fast-paced environment and are passionate about developing talent, we encourage you to apply