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Account Manager

4 months ago


StainesuponThames, United Kingdom First Choice Staff Full time

We are working with an established courier organisation, near Heathrow who are looking to recruit an Account Manager.

The role is covering clients in London and once a week you will need to meet up with 6-7 clients a week in your London area.

Role Involves:

  • Maintain allocated London Client base of 125+ courier accounts regarding strong B2B relationships and client spend.
  • Communicating to clients clearly and addressing any concerns and resolving any conflicts that may arise.
  • Raising client’s business concerns and needs to the company management.
  • Negotiating and closing business contracts with existing and new clients.
  • Delivering a sales pitch to prospective clients in London.
  • Preparing and presenting business and account updates to the company’s management and clients.
  • Monitoring the budget of the courier clients and explaining costs or expenditures and discussing new terms if necessary.
  • Following up clients to ensure they are satisfied with the company’s courier services provided.
  • Visiting London clients once /twice a week.
  • Dealing with customer queries and courier job issues.
  • Working with CRM to ensure each customer has relevant up to date information.

Previous Courier or Cargo freight experience essential, along with ideally Account Management experience.

Monday to Friday 9-6pm.

Salary depends on experience.

  • If you do not hear from us within 7 days your application has been unsuccessful.