Service Desk Manager
4 weeks ago
Role: Service Desk Manager Location:Fully Remote (Southampton-Based MSP) Salary:£40,000 - £50,000 Leading MSP | Fully Remote | Lead & Develop a High-Performing Technical Team Were partnered with one ofSouthamptons most forward-thinking MSPs , recognised for delivering outstanding managed services, cloud, and infrastructure solutions across the UK. Theyre now hiring an experiencedService Desk Managerto lead their growing technical support functionall from the comfort of your home. This is afully remote leadership rolewhere youll manage a talented team of engineers, oversee daily operations, and ensure SLA excellence across a diverse client base. Youll be instrumental in shaping processes, mentoring staff, and driving technical performance in a company that truly values innovation, collaboration, and growth. Required Skills: Proven experience as aService Desk Manager / Team Leaderwithin anMSP environment(essential)Strong knowledge ofMSP operations, service delivery, and escalation managementSolid technical understanding ofMicrosoft 365, Azure, networking, and infrastructureExcellent leadership, coaching, and communication skillsAbility to manage workloads, performance metrics, and client relationships remotelyStrategic thinkerconfident implementing new ideas and improving service efficiency Exclusive Benefits: £40,000 - £50,000 SalaryFully Remote Roleflexibility to work from anywhere in the UKLead ahigh-performing technical teamwithin a top-tier MSPAutonomy to influence process, technology, and service deliveryPaid certifications & leadership trainingPrivate Medical Cover & Sick Pay25 Days Holiday + Bank HolidaysRegular virtual socials, events & company meetupsClear progression intoOperations or Service Delivery Management If youre an experiencedMSP Service Desk Managerwho thrives on leadership, team development, and driving service excellencewhile enjoying the flexibility of working remotelyclickAPPLY NOWand attach yourFULL CV and contact detailsfor immediate consideration, and Ill be in touch ASAP.TPBN1_UKTJ
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IT Service Desk Analyst
7 days ago
London, United Kingdom Vadis People Service Ltd Full timeIT Service Desk Analyst - (1st / 2nd line career development opportunity) - London (City) Up to £30,000 + generous benefits package including bonus A new IT Service Desk position is available with a young, vibrant and expanding business based in the City of London. Our client can offer someone with 1st line IT service desk / helpdesk / IT support experience...
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Service Desk Manager
5 days ago
London, United Kingdom Proactive Appointments Full time**Service Desk Manager** Inside IR35 Our client who are a leading banking organisation require an experienced Service Desk Manager to join their team on an initial 6 month contract to act as the SME for all things Service Desk incident management as well as the day to day managing of the team.The Service Desk Manager is responsible and accountable for the...
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Service Desk Manager
1 week ago
London, United Kingdom La Fosse Associates Full timeReporting to the Director of ITSM, you will be a company aiming to double in size over the next 2 years, in a newly established role and function. You will be responsible for the entirely outsourced Service Desk. You will need to be extremely confident managing 3rd party vendors and service providers, in line with business needs. You will also manage a small...
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Service Desk Manager
7 days ago
London, United Kingdom Venn Group Full time**Service Desk Manager - Contract Opportunity** Venn Group are currently working with an esteemed NHS organisation in the London seeking a **Service Desk Manager**who will manage the IT service desk which provides 1st and 2nd line support to IT users throughout the Trust. **Key responsibilities include**: - To manage the Trust’s IT service desk service...
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Service Desk Manager
4 weeks ago
London, United Kingdom JASA TALENT LTD Full timeService Desk Manager Location: Newmarket Salary: £50,000 to £55,000 Working Pattern: OnsiteAn opportunity has opened for a Service Desk Manager to join an MSP in Newmarket. The ideal candidate will have a background working at a Managerial level within a Managed Service Provider and have an excellent technical background in IT Support and Service skills...
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IT Service Desk Manager
5 days ago
London, United Kingdom Nichols Digital Limited Full timeIT Service Desk Manager, ITIL, Fixed Term Contract for 18 months, Governance & Compliance, SOX/ISO27001, Service Delivery, Service Management, Fast (!) Paced Environment experience. **PLEASE NOTE; This is an 18 month fixed term contract paying up to £60,000 salary. It will be remote heavy with office visits a couple of times a month (possibly less) in...
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Service Desk Manager
1 week ago
London, United Kingdom In Technology Group Limited Full time**Role**: Service Desk Manager **Location**: City of London, Hybrid Working **Salary**: £45,000+ (DOE) This is the best opportunity for a developing Service Desk Manager / Team Leader who is ready to take the next step in their career. I am working with an exciting company who have a rapidly growing service desk team and are on the hunt for a people...
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Service Desk Manager
2 weeks ago
London, United Kingdom Code Red Associates Full time**Service Desk Manager** **£55,000 - £60,000** **London** I am working in partnership with a client who are looking for an accomplished Service Desk Manager who can take overall responsibility for the day-to-day running of parts of the Service Desk function including the achievement of all applicable Service Levelsand Customer Satisfaction scores. **You...
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Service Desk Manager
3 days ago
London, United Kingdom In Technology Group Limited Full time**Role**: Service Desk Manager **Location**: City of London, Hybrid Working **Salary**: £50,000+ (DOE) This is the best opportunity for a developing Service Desk Manager who is ready to take the next step in their career. I am working with an exciting company who have a rapidly growing service desk team and are on the hunt for a people orientated and...
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Service Desk Manager
3 days ago
London, United Kingdom La Fosse Associates Full time**Service Desk Manager - 3 months initial - London based (Hybrid working) - £550 to £650 per day - Inside IR35 - Professional Services** This contract presents an opportunity for a Service Desk Manager to join a London based strategic advisory firm, operating in an inclusive & supportive environment. The Service Desk Manager will provide strong leadership...