Luxury Showroom Sales Advisor

2 days ago

Tunbridge Wells, United Kingdom Quorn Country Tiles Limited Full time

Base Salary of £25,000.00-£27,000.00 plus performance bonus potential of up to £6200 (OTE £33,200) About Us Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us. Due to a brand new and exciting opening in Tunbridge Wells , we are looking for a Showroom Sales Advisor to join our team. You must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to customers requirements. Job Description As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform Additional responsibilities Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers prior to their arrival Benefits A great place to work with a friendly and welcoming team Competitive salary package. Paid Training Employee assistance program. Competitive holiday allowances with the option to buy holiday. Enhanced parental leave. Company pension. Healthcare cash plan provided by Simply Health. Employee and friends and family discount on Quorn Stone products. Employee wellbeing initiatives with Mental Health First Aiders available across the business. 2 volunteering days each year. Working hours37 hours per week, with 2 days off. #IHP Job Type: Full-time Pay: £25,000.00-£33,200.00 per year Benefits: Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Ability to commute/relocate: Royal Tunbridge Wells TN1 1UT: reliably commute or plan to relocate before starting work (required) Work Location: In personTPBN1_UKTJ

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