Technical Support Analyst

4 weeks ago


Oxford, United Kingdom Gattaca Full time

Technical Support AnalystLocation: OxfordPermanentCandidates must pass a DBS check and be eligible for SC ClearanceIf you have lived outside the UK within the last five years, you may need to provide overseas criminal records.All applicants must have the legal right to work in the UK (visa sponsorship is not available)About the OrganisationOur client is a leading specialist within the engineering sector, operating from a major UK site based in Oxford. The organisation provides comprehensive services across engineering, maintenance, customisation, technical support, and training for both civil and defence applications. With multiple UK locations, the company supports a range of high-profile government and commercial programmes.Role OverviewWe are seeking a Technical Support Analyst to play a key role in supporting the organisation’s IT operations. You will act as the first line of support for all technical queries, ensuring minimal disruption to day-to-day business activities. This is a hands-on role that requires excellent communication skills, strong technical capability, and a proactive approach to resolving issues.Key ResponsibilitiesProvide first-line technical support via face-to-face interaction, telephone, and email.Install, configure, and maintain desktop and laptop PCs.Support the setup and maintenance of AV equipment, projectors, and video conferencing facilities.Manage incidents, service requests, and changes using the internal Helpdesk tool.Conduct IT audits to confirm software licensing and authorisation.Essential Skills & ExperienceProficiency with Windows Desktop (Enterprise), MS Office, and Google G-Suite.Excellent troubleshooting and problem-solving abilities.Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP).Experience working with ticketing systems and familiarity with ITIL best practices.Ability to deliver clear, concise support to non-technical users.Desirable SkillsFirewalls (Checkpoint, Palo Alto)Active DirectoryBasic networking knowledgeIT security awarenessVirtualisation (VMware)MDM platform experienceMobile device support (iOS & Android)



  • Oxford, United Kingdom FBI &TMT Full time

    Technical Support Analyst Location: Oxford PermanentCandidates must pass a DBS check and be eligible for SC ClearanceIf you have lived outside the UK within the last five years, you may need to provide overseas criminal records. All applicants must have the legal right to work in the UK (visa sponsorship is not available)About the Organisation Our client is...


  • Oxford, Oxfordshire, United Kingdom Omega Full time £25,000 - £40,000 per year

    Technical Support AnalystLocation: OxfordContract: PermanentDue to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance.We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst.Your responsibilities will be to undertake technical activities...


  • Oxford, United Kingdom Omega Full time

    Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance.We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst.Your responsibilities will be to undertake technical activities...


  • Oxford, United Kingdom Omega Full time

    Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance.We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst.Your responsibilities will be to undertake technical activities...


  • Oxford, Oxfordshire, United Kingdom Gattaca Full time £25,000 - £40,000 per year

    Technical Support AnalystLocation:OxfordPermanentCandidates must pass a DBS check and be eligible for SC ClearanceIf you have lived outside the UK within the last five years, you may need to provide overseas criminal records.All applicants must have the legal right to work in the UK(visa sponsorship is not available)About the OrganisationOur client is a...


  • Oxford, United Kingdom Matchtech Full time

    Technical Support AnalystLocation: OxfordPermanentCandidates must pass a DBS check and be eligible for SC ClearanceIf you have lived outside the UK within the last five years, you may need to provide overseas criminal records.All applicants must have the legal right to work in the UK (visa sponsorship is not available)About the OrganisationOur client is a...


  • oxford district, United Kingdom Omega Full time

    Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical...


  • Oxford, Oxfordshire, United Kingdom Omega Full time

    Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical...


  • oxford district, United Kingdom Gattaca Full time

    Technical Support Analyst Location: Oxford Permanent Candidates must pass a DBS check and be eligible for SC Clearance If you have lived outside the UK within the last five years, you may need to provide overseas criminal records. All applicants must have the legal right to work in the UK (visa sponsorship is not available) About the Organisation Our client...


  • Oxford, Oxfordshire, United Kingdom Gattaca Full time

    Technical Support Analyst Location: Oxford Permanent Candidates must pass a DBS check and be eligible for SC Clearance If you have lived outside the UK within the last five years, you may need to provide overseas criminal records. All applicants must have the legal right to work in the UK (visa sponsorship is not available) About the Organisation Our client...