Housekeeping Assistant Manager

COME AND JOIN US . . . One of Scotlands finest and most iconic 5-star hotels and members Club we are currently seeking an experienced supremely professional and guest focused Assistant Housekeeping Manager to join our Housekeeping TeamThe on target earning potential for this role is 40669/ annual salary - comprising a base salary of 33669 plus a qualified estimate of 7000 in gratuities and service charge* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewardsABOUT GLENEAGLESFor the past century weve been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse our luxury hotel and members club on St Andrew Square Edinburgh has created an exciting new chapter in our history. Crowned Employer of the Year at the 2024 Cateys and No.7 in the Conde Nast Traveler Readers Choice Awards for The Best Hotels in the Rest of the UK 2024 everything we do is about surpassing expectations and creating unrivalled adventures for our guests.WORKING AT GLENEAGLES Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career some work full-time while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyoneHeres a bit more detail on what we see you doing in this role: Reporting to our Executive Housekeeping Manager youll assist and supervise your own mighty team of Housekeeping AttendantsSupervising and managing the day to day Housekeeping team operation making sure this runs without a hitch delegating tasks to Supervisors Public Area Attendants Housekeeping Attendants and House PorterAttending and proactively participating in daily and monthly departmental meetings youll have an important role in the set up and service of the Townhouse maintaining and continually improving our standards and the quality of our service consistently exceeding our guest expectationsEnsuring operating costs are managed effectively youll have responsibility for stock take completion and stock ordering always ensuring the most organised and efficient methodsSupporting the recruitment departmental induction training supervision and monitoring of our team including performance reviews handovers daily briefings and reportsAlways warm and thoughtful you and your team will make sure all guest requests and queries are responded to promptly effectively and professionally.Youll check all areas before during and at the end of each shift ensuring our sky-high standards are maintained; youll also carry out daily maintenance and cleanliness checks across all areas of both guest and colleague facing areas.Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every wayThe kind of person were looking for: You have strong previous experience within a similar role ideally within the Hospitality industry with an outstanding customer service track recordHighly organised punctual and willing to work a flexible schedule youre approachable helpful and self-motivatedYour IT skills are strong and youre proficient in use of Microsoft word Opera and AliceA high performer thats always looking for a better way to do things; youre adept at managing complex situations invariably able to multi-task throughout the dayYou genuinely care about people youre compassionate and a very natural relationship builder; collaborating with others comes naturally to you you know that its the sum of the parts that will reap the greatest rewardReady for doing things differently youre comfortable working in an environment where things move quickly where hands on approach and a can-do attitude is keyHighly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brandYou have a positive can do attitude to solving problems in a professional and courteous mannerA strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detailYou want to be part of a team that works hard supports each other and above all has fun along the wayTime to let your hair down30 days holiday (including bank holidays) that increases with serviceSeasonal parties and local social events50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving RangeGolf Membership (with access to all 3 championship courses) for 50.00 per annumTreats in your pocketFlexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to youA generous refer a friend schemeBe our guestStay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months serviceFriends & Family discounted rate of 225 - 275 B&B per night at GleneaglesEnjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a fewInvestment in your development and wellbeingPension schemeLife InsuranceEmployee Assistance Programme offering support and confidential advice for you and your family when you need it mostOngoing investment in your personal development with access to internal and external training qualifications and programmesInternal career opportunities across a wider range of specialisms and departmentsMonthly recognition programmeVolunteering day every year with a charitable partner of your choiceGleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint*About gratuities & service charge:Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.It is estimated that in 2025 our full-time employees can expect to receive around 7000 in addition to their annual salaryIf you are interested in the Housekeeping Assistant Manager position please forward your most recent CV to us todayINDHPRequired Experience:Manager Key Skills Advertising Management,Dewatering,Internship,Datawarehousing,Glass Employment Type : Full-Time Experience: years Vacancy: 1