Operations Director, East London Business Alliance

5 days ago

London, United Kingdom EAST LONDON BUSINESS ALLIANCE Full time

Operations Director, East London Business Alliance 

JOB DESCRIPTION 

Terms & Conditions 

Job Title: Operation Director 

Reports to: Chief Executive Officer (CEO) 

Direct reports: Head of Programmes x 4 

Salary: £60k - £70K negotiable 

Hours: 35 hours per week, some evening work is required. 

Annual Leave: 28 days per annum plus 8 public holidays. Additional leave accrues after 3, 5 and 10 years of service. 

Location: East London Business Alliance, 3rd Floor, City Reach, 5 Greenwich View Place, London E14 9NN 

ELBA operates on a hybrid flexible working basis, where staff work both in-office and remotely throughout each week. The specific distribution of days in-office and remote work may vary depending on activities and events. 

About ELBA 

ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year. 

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled. 

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities. 

Job Purpose 

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. 

The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives. 

Working for ELBA 

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives. 

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities: 

  1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.
  2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.
  3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.
  4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.
  5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.
  6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.
  7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence. 

Key Competencies: 

  • Proven leadership and team management experience.
  • Strategic planning and alignment with organisational goals.
  • Operational excellence with a focus on systems, processes, and reporting.
  • Stakeholder management and data-driven decision-making (Salesforce preferred).
  • Strong focus on impact measurement and resource efficiency. 

Person Specification: 

  • Extensive senior operations and line management experience.
  • Expertise in ESV, community development, and corporate partnerships.
  • Knowledge of compliance, risk management, and regulatory standards.
  • Skilled in resource planning, budgeting, and cross-functional collaboration.
  • Experience in digital transformation and CRM systems. 

Desirable: 

  • Formal project management qualifications (e.g., PRINCE2, PMP).
  • Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

  • Operations Director East London Business Alliance

    2 weeks ago

    London, Greater London, United Kingdom EAST LONDON BUSINESS ALLIANCE Full time

    Job Description:**Job Title:** Operations Director East London Business AllianceWe are seeking an experienced operations director to lead our team in maximising community impact and strengthening corporate partnerships. As a key member of our senior leadership team, you will be responsible for overseeing operational functions and ensuring programme teams are...

  • Operations Director, East London Business Alliance

    2 weeks ago

    London, UK, United Kingdom EAST LONDON BUSINESS ALLIANCE Full time

    Operations Director, East London Business Alliance JOB DESCRIPTION Terms & Conditions Job Title: Operation Director Reports to: Chief Executive Officer (CEO) Direct reports: Head of Programmes x 4 Salary: £60k - £70K negotiable Hours: 35 hours per week, some evening work is required. Annual Leave: 28 days per annum plus 8 public holidays....

  • East London Business Leadership Role

    2 weeks ago

    London, Greater London, United Kingdom EAST LONDON BUSINESS ALLIANCE Full time

    About Us:EAST LONDON BUSINESS ALLIANCE is a leading organisation that bridges the gap between businesses and communities to drive social change and create opportunities for all. Our mission is to tackle systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas.We achieve this by mobilising resources,...

  • Business Operations Director

    6 days ago

    London, Greater London, United Kingdom EAST LONDON BUSINESS ALLIANCE Full time

    Job SummaryWe are seeking a highly skilled Operations Director to lead our operational functions and drive community impact. This is an exciting opportunity to join the East London Business Alliance team and contribute to our mission of bridging the gap between businesses and communities.The successful candidate will have extensive senior operations...

  • Community Development Project Manager

    3 weeks ago

    London, United Kingdom East London Business Alliance Full time

    About BIG Alliance BIG Alliance (Businesses for Islington Giving) delivers business-supported employee volunteer programmes to strengthen links between businesses, community organisations and education institutions across Islington. In doing so, it aims to help address issues of poverty and isolation, which are prevalent across the borough, despite the...

  • Operations Director for London Brewery

    3 weeks ago

    London, Greater London, United Kingdom London Brewers Alliance Full time

    Job Title: Operations Director for London BreweryWe are seeking an experienced Operations Director to oversee the day-to-day operations of our London brewery. The successful candidate will be responsible for ensuring the smooth running of the brewery, managing staff, and driving operational excellence.About UsAt London Brewers Alliance, we are committed to...

  • Operations Director

    3 weeks ago

    London, United Kingdom East London Business Alliance Full time

    About ELBA ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and...

  • Community Development Programme Manager

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About BIG AllianceEstablished in 2012, BIG Alliance is a partnership between East London Business Alliance, Macquarie Group, and Islington Giving. Our mission is to make community investment easier, more effective, and rewarding for businesses.We achieve this by delivering business-supported employee volunteer programmes that strengthen links between...

  • Equity and Balance Project Manager

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About East London Business AllianceWe are a registered charity and membership organisation dedicated to enabling successful partnerships between business and the community in east London and beyond.Our mission is to drive positive change in London by harnessing the resources and influence of the private sector to address key areas of need.The EquiBalance...

  • Global Majority Student Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    East London Business Alliance (ELBA) is a leading charity and membership organisation that has been empowering successful partnerships between business and the community for over 30 years.Our mission is to create possibilities for positive change in London by leveraging the resources and influence of the private sector to address key areas of need.The...

  • Community Development Project Lead

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About the RoleAre you a skilled professional looking for a career in community development? We are seeking an experienced Community Development Project Manager to join our team at East London Business Alliance. This is a fantastic opportunity to make a real difference in the lives of people living in Islington.Salary: £45,000 - £55,000 per annum (dependent...

  • Equibalance Operations Coordinator

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    Elevate your career with East London Business Alliance (ELBA) and become a part of our dedicated team working to improve the lives of young people from global majority backgrounds!We are currently recruiting a Project Coordinator to support our Equibalance project, which targets and engages young black male and female students from London-based sixth form...

  • Community Engagement Coordinator

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About East London Business AllianceWe are a registered charity and membership organisation with over 30 years of experience in enabling successful partnerships between business and the community.Our mission is to create possibilities to bring about positive change in London by channelling the wide-reaching resources and influence of the private sector to...

  • Community Development Manager

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About the RoleWe are seeking a skilled and experienced Community Development Manager to join our team at East London Business Alliance. As a key member of our staff, you will play a vital role in developing and delivering our skills-based volunteering programme, which utilises the expertise of employees within our business partners to support Islington's...

  • Strategic Alliance Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Randstad Cpe London Full time

    About the Role:We are seeking an experienced Strategic Alliance Operations Manager to join our team in London. This is a 12-month fixed-term contract with a salary range of £53,850 - £80,760. The role involves supporting the setup of an alliance between organisations, including defining the operating model, business systems, annual planning, financial...

  • Programme Lead for Corporate Volunteering

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About the TeamWe are a dynamic and passionate team at East London Business Alliance, dedicated to making a positive impact in our community. As a Community Development Manager, you will be part of a close-knit team that works collaboratively to achieve our goals.Key Responsibilities:Develop and deliver our skills-based volunteering programme, utilising the...

  • Praxis Global Alliance

    6 months ago

    London, United Kingdom Praxis Global Alliance Full time

    **About Praxis Global Alliance (Praxian Global Private Limited)** Praxis Global Alliance is a next-gen global management consulting and business advisory firm revolutionizing the way consulting projects are delivered. We have five offices globally and more on the way. We are one of the fastest-growing consulting firms in Asia and spreading globally. Praxis...

  • Community Development Project Coordinator

    2 weeks ago

    London, Greater London, United Kingdom East London Business Alliance Full time

    About East London Business AllianceWe are committed to making community investment easier, more effective and rewarding for our business members. Our partnership with Macquarie Group and Islington Giving aims to strengthen links between businesses, community organisations and education institutions across Islington.With a strong focus on addressing issues of...

  • Kpmg Europe Middle East

    7 months ago

    London, United Kingdom KPMG Full time

    **Job details**: **Location**:London, Watford **Capability**:International **Experience Level**:Director **Type**:Full Time or Part Time **Service Line**:International **Contract type**:Secondment **Job description**: Working with the EMA Head of Alliances, EMA Microsoft Platform Lead and the Global Microsoft Alliance Director, the EMA Alliance Lead is...

  • Project Director East London

    1 week ago

    London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full time

    Job Title: Project Director East LondonLocation: East LondonPinnacle Recruitment Ltd is partnering with an award-winning housebuilder to find a highly experienced Project Director to lead a large new build residential project in East London, comprising circa 100 units.The housebuilder is committed to delivering high-quality homes and offers a competitive...