Import/Export Coordinator

Job Title: Import/Export Coordinator Location: Walton Oaks Contract: 6 Months Hours: 37.5 Hours Rates: £14.95p/h Job Description SRG are looking for an import and export coordinator to join a leading a global company that manufactures and sells personal care and paper-based consumer products. This position will ensure the accurate and timely movement of freight and information of exports out of EU and UK worldwide, while providing exceptional customer service and ownership of processes. You will also support both Forwarder and Shipping Team in shipping from Europe, managing bookings and creating export documentation Duties and Responsibilities First contact for key customers with responsibility to build strong relationships and resolve issues in a timely manner * Liaise with Maersk control tower for operational tasks and issues * Tracking and tracing shipments for customers * Maintain accurate customer information for shipment processing * Understand team process flow, constantly looking for areas of improved efficiency * Ensure all customers standard operating procedures are followed as per work instructions * Building and maintaining strong relationships with the customer, load sites but also our branches involved in organising shipments * Book orders received with the nominated shipping line or forwarder * Ensure that container loading are booked in to Transwide. Liaise with loading sites to reso...