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Billing Executive
4 months ago
A bit about us
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Our team work fast, with a start-up type of mindset but working within a leading European business.
Who are we looking for?
We are looking for a dynamic and confident individual who is looking to join a small team as a billing executive. You will be fully trained up in our lovely office in a rural location in the South-West of England.
What will you be doing day-to-day?
- Produce consolidated, highly accurate monthly billing information for our customers
- Import and reconcile vendor billing files and invoices
- Provide clear and concise reports and be able to demonstrate an understanding of the data contained
- Work with the team to analyse billing options, understanding impacts, and making recommendations to enable decisions to be made
- Apply problem solving techniques to day-to-day operations.
- Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service
What you’ll need
A passion for technology and great customer service
Excellent telephone manner and written communication skills
Great attention to detail
Good Excel skills
Organised and motivated
A team player & can-do attitude
Ability to work using own initiative
Effective multi-tasking
Desired skills:
Previous experience in supporting and working with customers within a billing environment
Excellent administration and numeracy skills
Industry experience desired but not essential
Passionate and driven
Keen to learn and develop skills
Proactive and hard working in your approach to work
Great organisational skills and the ability to work under pressure
Sense of humour
What do we offer?
25 days PTO + bank holidays
Your birthday off
Private Medical Insurance
Electric Vehicle (EV) scheme
Pension plan
Enhanced maternity and paternity leave
Share-save scheme