Digital Support Apprentice
6 days ago
About Anderson Property Services: APSFM have been providing property maintenance at a national level for the last 19 years. Our business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments and FM services. Our team of experts accommodate all property and facility management requirements. Overview: An opportunity has opened within the Helpdesk Team. With one apprentice already embedded into the team, you would be in safe hands. Responsibilities: You will be the first responder to incoming calls from clients. This will involve answering queries, updating clients with ongoing jobs and triaging phone calls to the relevant team member Become a “superuser” on Job Logic – Service Management System – to support with logging job requests, that come through email via Microsoft Outlook. This will include all client information, e.g. address, issue etc, allocate an engineer and resource to the job to be actioned Support the cash flow of the business, by tracking invoicing after jobs are completed. You will track invoices via Job Logic and send them to the MD Using a range of client portals, update and complete jobs as they progress and upload job sheets to the portal from Job Logic Run reports on Microsoft Excel to monitor open jobs for clients Manage own diary via Microsoft Outlook Required skills: Good communicator Able to cope with flexibility and change in demands Strong organisational skills Able to work in a fast-paced environment Salary: £18,720 per annum Working hours: Monday to Friday, 8:30am - 5pm Benefits: Free parking onsite Supportive working environment 28 days holiday inclusive of bank holidays, increasing by an additional 1 day per year after 2nd year, until reached a max of 31 days Pension scheme Future prospects: Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
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Digital Support Apprentice
1 week ago
Hamilton, United Kingdom s1jobs Full times1jobs Hamilton, Scotland, United Kingdom Digital Support Apprentice Join s1jobs to apply for the Digital Support Apprentice role. About Anderson Property Services APSFM has been providing property maintenance at a national level for 19 years. The business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments...
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Digital Support Apprentice
2 weeks ago
Hamilton, United Kingdom QA Apprenticeships Full time**About us**: R&A Group Ltd provide building service solutions for their clients requirements. They operate within; Industrial, Commercial, Substation & Office facilities, utilising their workforce's vast experience gained throughout many years of working within these sectors. **Overview**: As a company, R&A have supported apprentices in the past, so you...
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Hamilton, United Kingdom s1jobs Full timeA property maintenance firm in Hamilton is looking for a Digital Support Apprentice to join their Helpdesk Team. This role involves handling client queries, managing job requests via Microsoft Outlook, and tracking invoicing processes. Ideal candidates will be strong communicators with excellent organizational skills and the ability to adapt in a fast-paced...
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Digital Support Apprentice
2 weeks ago
Hamilton, United Kingdom QA Apprenticeships Full time**Employer description**: R&A Group Ltd provide building service solutions for their clients requirements. They operate within industrial, commercial, substation and office facilities, utilising their workforce's vast experience gained throughout many years of working within these sectors. **Overview**: **Responsibilities**: - Communicate daily with...
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Digital Support Apprentice
1 week ago
Hamilton, United Kingdom s1jobs Full timeAbout Anderson Property ServicesAPSFM have been providing property maintenance at a national level for the last 19 years. Our business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments and FM services. Our team of experts accommodate all property and facility management requirements.OverviewAn opportunity...
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Digital Support Apprentice
1 week ago
Hamilton, United Kingdom s1jobs Full timeAbout Anderson Property ServicesAPSFM have been providing property maintenance at a national level for the last 19 years. Our business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments and FM services. Our team of experts accommodate all property and facility management requirements.OverviewAn opportunity...
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Digital Project Coordinator Apprentice
2 weeks ago
Hamilton, United Kingdom QA Apprenticeships Full time**About us**: R&A Group Ltd provide building service solutions for their clients requirements. They operate within; Industrial, Commercial, Substation & Office facilities, utilising their workforce's vast experience gained throughout many years of working within these sectors. **Overview**: As a company, R&A have supported apprentices in the past, so you...
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Digital Support Apprentice
1 week ago
Hamilton, South Lanarkshire, United Kingdom s1jobs Full timeAbout Anderson Property Services APSFM have been providing property maintenance at a national level for the last 19 years. Our business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments and FM services. Our team of experts accommodate all property and facility management requirements. Overview An...
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Digital Support Apprentice
1 week ago
Hamilton, South Lanarkshire, United Kingdom s1jobs Full timeAbout Anderson Property Services APSFM have been providing property maintenance at a national level for the last 19 years. Our business offers a wide range of services including planned and reactive maintenance, compliance, refurbishments and FM services. Our team of experts accommodate all property and facility management requirements. Overview An...
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Office Support Apprentice
6 days ago
Hamilton, United Kingdom QA Limited Full timeWant a job that pays AND sets you up for the future? Join ICW Accountancy Ltd, a friendly, family-run business helping businesses and individuals thrive. We’re looking for an Office Support Apprentice to join our team. No experience needed — just enthusiasm and a willingness to learn. You’ll earn while you learn, gain real-world skills, and come out...
